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Requirements:
- Bachelor’s Degree or equivalent related QA experience.
- 1-3 years QA experience preferred.
- Commitment to excellence and high standards.
Responsibilities:
- Perform quality assurance monitoring for all departments within call center.
- Evaluate customer interactions via phone, social media, email, and chat.
- Communicate detailed feedback and consistent follow up with all teams.
Culture:
- Forward-thinking, rapidly growing organization focused on helping people.
- Commitment to compliance and ethics with technology built around people.
- Equal opportunity employer with a dynamic team environment.
Above Lending
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and achieve financial well-being through customized lending solutions. The company is growing quickly and values collaboration, with a culture grounded in compliance and ethics.