Install, support, troubleshoot, repair, and maintain all Intuitive products in an assigned territory, ensuring service agreements and warranty obligations are fulfilled.
Perform scheduled maintenance, system inspections, upgrades, and field actions, while completing all associated administrative duties.
With time served, mentor junior Field Service Engineers and participate in new product introductions and continuous improvement initiatives.
Install, troubleshoot, repair, and maintain Intuitive products within an assigned territory.
Provide technical support, training, and scheduled maintenance while complying with O.R. protocol and HIPAA.
Complete administrative tasks, manage inventory, and travel up to 75% to exceed customer expectations.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding physicians' potential to heal without constraints. It has been built by diverse great people and fosters an inclusive culture grounded in integrity, learning, and mutual respect.
Install, support, troubleshoot, repair, and maintain all Intuitive products within designated areas
Provide technical support to end-users and conduct training sessions at Intuitive facilities and hospitals
Collaborate with teams to achieve company goals and complete administrative tasks within specified timeframes
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. With nearly 30 years of history, we are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
Perform advanced troubleshooting, repair, and maintenance of complex medical equipment at customer sites.
Lead and mentor less experienced field engineers while serving as an escalation point for customer issues.
Partner with customers and commercial teams to drive service quality and support business growth.
GE HealthCare is a global medical technology company partnering with customers to fulfill healthcare's potential through groundbreaking medical devices and care solutions. We offer a collaborative work environment with professional development and competitive compensation.
Deliver onsite and remote support to diagnose and repair complex electro-mechanical scientific instruments.
Manage scheduling, administration, and personal inventory for successful field service operations.
Collaborate with sales and field applications teams to resolve complex customer situations.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. The company offers an international and diverse working environment with a culture of empowerment, innovation, and belonging.
Provide expert clinical and technical support to physicians and staff during robotic surgery procedures.
Assist new users in navigating the learning curve and achieving proficiency with Intuitive systems.
Collaborate with global teams to share best practices and drive product improvements.
We are a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci system transforming care for millions of patients. We are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
Lead the International field service organization to ensure service agreements and warranty obligations are met.
Manage and develop Field Service Engineers while driving process efficiencies and scalable business growth.
Collaborate with cross-functional teams and regional sales throughout Europe to achieve world-class customer satisfaction.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians through intelligent technology. With over 25 years of experience and a global team, they foster an inclusive, diverse culture and invest in employees' long-term growth.
Manage and lead field service teams to deliver exceptional, timely service to customers within the region.
Coach, develop, and mentor direct reports while fostering collaborative, high-performing team environments.
Use data and metrics to track business health, ensure service contract compliance, and escalate and resolve key customer issues.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. The company is a team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Deploy and maintain autonomous robotic systems at customer sites across North America, involving installation, preventive maintenance, and troubleshooting.
Diagnose and repair mechanical, electrical, pneumatic, and networking issues, ensuring high uptime and reliability.
Work directly with customers and engineering teams to improve product reliability and serviceability, with extensive travel (75%).
Tutor is an AI robotics company that deploys intelligent robots into industrial facilities, aiming to build general-purpose robots for factories, goods movement, and homes. The company is characterized by a collaborative, low-ego culture with technical excellence and a focus on real-world impact.
Commission, troubleshoot, and maintain industrial combustion systems across the US and occasionally internationally.
Collaborate with sales, engineering, and service teams to resolve technical issues and support projects.
Provide technical support and recommendations to improve system performance, reliability, and efficiency.
Bloom Engineering, a Wabtec Company, improves environmental sustainability and performance of industrial heating applications, focusing on aluminum and steel industries. Headquartered in Pittsburgh, USA, since 1934, it serves a global customer base through subsidiaries in Germany, India, and China.
Oversee on-site field service activities for gas and steam turbine systems.
Troubleshoot complex equipment issues and implement effective solutions to minimize downtime.
Mentor field service professionals and ensure compliance with technical and safety standards.
The company provides specialized field engineering services for gas and steam turbines at power generation facilities. It emphasizes safety, technical excellence, and professional development for its field service teams.