Senior Vice President of Global Services

What You Will Do:

• Lead the Global Services division (Support, Managed Services, Professional Services) with coaching and mentorship.
• Own end-to-end quality, timeliness, and satisfaction of service delivery while exploring smarter approaches.
• Set strategic direction for Global Services in step with company objectives and market dynamics.

What You Have Done:

• Led globally distributed, remote teams effectively with 15+ years in global delivery organizations.
• Built command of database software industry including open source technologies.
• Managed P&L, financial analysis, and resource allocation with rigor.

What Will Make You Successful Here:

• Genuinely energized by delivering world-class technical services, not just managing them.
• A change agent who questions assumptions and experiments with new approaches.
• Analytical, adaptable, and solutions-oriented with a bias for action.