Lead the Database Performance Engineering organization to drive performance, scalability, and customer experience across database platforms.
Establish scalable performance engineering practices, standards, and testing methodologies to improve platform efficiency.
Identify and eliminate performance bottlenecks across database services, operating systems, and cloud infrastructure.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company builds an AI-native culture where technology and talent are unstoppable together.
Lead and scale the global customer support organization, owning end-to-end support experience for a global customer base.
Drive operational excellence through process optimization, automation, and AI-assisted support workflows.
Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to align support strategy with company goals.
CoreView is the global leader in Microsoft 365 tenant resilience, serving over 23 million users worldwide. They empower organizations to master M365 complexity with robust security and governance, and foster a collaborative, innovative culture.
Build a unified delivery model with repeatable methodology, resourcing, margin discipline, and quality gates across EMEA and US.
Own escalations and commercial discipline, scoping changes and holding the line without damaging relationships.
Formalize partner delivery with SOWs, change orders, and new-business tracking, ensuring quality across every partner-led engagement.
Certa is the AI-first third-party operating system. Enterprises use its no-code platform to onboard, assess, and monitor vendors across risk, compliance, and ESG, processing over 10 million entities for 100,000+ users in 120+ countries, backed by Fin Capital, Vertex Ventures, and Point72 Ventures.
Leads the Partner Technology Architect team across hyperscalers, ISVs, and strategic technology partnerships globally.
Drives AI-first co-innovation with partners, applying reference architectures to shape joint solutions.
Builds trusted-advisor relationships with partner C-suite to influence platform adoption and practice investment.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture with thousands of employees, emphasizing technology and talent as unstoppable together.
Define and execute the global support strategy, overseeing dual-shore US and offshore teams to ensure world-class customer experience and SLA performance.
Drive digital transformation through AI automation, self-service capabilities, and modernized systems to scale support operations.
Foster a culture of technical excellence, talent development, and cross-functional alignment with Product, Engineering, and Revenue teams.
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions for mobile-first businesses. With over 1,000 enterprise customers and 20 billion annual requests, we foster a fast-paced, collaborative culture of self-starters who thrive on challenging work and teamwork.
Lead and develop junior analysts through guidance, feedback, and knowledge sharing to support their professional growth.
Take ownership of critical production incidents, coordinating war rooms and driving resolution to prevent recurrence.
Analyze and improve system performance, reliability, and resilience to ensure production stability.
The role is with a partner company of Jobgether, a platform using AI-powered matching for job applications. The environment is highly autonomous, collaborative, and technically demanding, focusing on ownership and continuous learning.
Lead, coach, and develop a high-performing services organization.
Deliver outstanding customer outcomes through successful enterprise software implementations.
Drive operational excellence and scale delivery with strong financial and operational discipline.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees globally and multiple Top Employer awards, the company fosters a culture of innovation, collaboration, and customer focus.
Define and execute long-term global vendor strategy for customer operations, focusing on experience, efficiency, and innovation.
Lead vendor performance management and cross-functional initiatives to drive operational excellence and cost optimization.
Deploy AI and automation across servicing workflows to transform vendor partner outcomes and customer resolution.
Affirm is reinventing credit to make it more honest and friendly, giving consumers flexibility to buy now and pay later without hidden fees. As a leading fintech company, they focus on remote-first culture and competitive benefits, supporting employee growth and customer-centric values.
Own data quality and methodology end-to-end for private investor insights, driving accuracy and coverage.
Build and scale the data function from 1 to 10, hiring and mentoring a high-caliber team.
Design and maintain a world-class QA system and lead pipeline business logic design.
We are the leading market research and analytics firm for the disruptive economy, analyzing billions of alternative data points to uncover actionable insights. With a global presence and a culture recognized as a Best Workplace for three consecutive years, we emphasize transparency, ownership, and continuous mastery.
Serve as the principal technical advisor to enterprise clients, building trust and ensuring solution alignment.
Partner with software engineers and data teams to analyze performance metrics and calibrate assessments.
Drive continuous improvement of Customer Operations and GTM processes.
Karat is the world's largest interviewing company, providing a powerful platform for technical hiring with expert-led interviews and analytics. The company operates 100% remotely and values diversity and inclusion.
Lead a 23-person global support organization, scaling tooling, processes, and performance metrics.
Own core metrics like first reply time, requester wait time, and CSAT, using Zendesk Explore.
Drive AI strategy with Swift CX chatbot to triage and deflect tickets, freeing the team for higher-value work.
Virtuous provides software for nonprofits to inspire generosity and drive donor engagement. The company is built on a culture of radical generosity, humility, and building better, with a talented team committed to delivering best-in-class solutions.
Own engagement delivery and strategy, ensuring contractual obligations, quality, and client satisfaction across complex enterprise engagements.
Build and maintain strong client relationships at senior stakeholder levels, acting as a trusted advisor on AI transformation and organizational change.
Lead and develop teams of 4-8 engineers through weekly 1:1s, real-time feedback, and performance reviews, while balancing delivery demands with individual well-being.
Liatrio is a consulting firm that helps industry-leading enterprises break free from legacy systems and adopt AI-native practices to reshape how teams build and deliver at scale. They embed directly inside client organizations and foster a culture of inclusion and diversity.
Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer experience, operational efficiency, and compliance.
Partner with cross-functional teams to deploy AI and automation across servicing workflows within the vendor network to improve cost-to-serve and agent experience.
Lead a team of Vendor Managers, establish governance frameworks, and drive performance excellence across the global vendor ecosystem.
Affirm is reinventing credit to make it more honest and friendly, giving consumers flexibility to buy now and pay later without hidden fees or compounding interest. We are a publicly traded company with a remote-first culture, focusing on innovation and inclusivity.
Define and execute a global post-sales strategy to accelerate customer value and growth.
Lead large distributed teams across Professional Services, Customer Support, and Success.
Partner with Product and Engineering to turn customer insights into product improvements.
This company is a partner of Jobgether, focusing on enterprise cloud and AI solutions. They are a large, distributed global organization with over 200 employees, fostering a culture of accountability, transparency, and inclusion.
Lead the regional implementation and evolution of the ESM Practice strategy, driving consulting excellence and commercial performance.
Act as a senior advisor to strategic clients, overseeing complex engagements and ensuring delivery quality.
Accelerate the development and adoption of ESM and AI-enabled solutions across the region.
Valiantys is an Atlassian Platinum Solution Partner that delivers cutting-edge team collaboration and productivity tools. The company is a global innovator with a focus on enabling organizational success through technology and a culture of flexibility and growth.
Partner with leadership to develop an AI-enabled data analytics strategy for scale.
Establish best-practice governance across the data ecosystem ensuring accuracy and compliance.
Mentor technology leaders and foster a culture of data-informed decision making.
Jane is a founder-led, high-growth SaaS company building products that thousands of clinics rely on daily. With over 700 employees working remotely across Canada, the US, and the UK, we foster a culture of adaptability, resilience, and delight.
Own delivery, governance, and execution across a portfolio of cloud, data, and AI engagements.
Manage portfolio health and financial performance including risk mitigation, budget, and forecasting.
Build and develop a high-performing delivery management team through hiring and coaching.
Zencore is a Premier Google Cloud partner founded in 2021 by former Google Cloud leaders and engineers, dedicated to reducing risk and ensuring client success on Google Cloud. With a boutique model and global reach, the company employs senior teams that move fast and handle mission-critical cloud, data, and AI work.
Drive large-scale, cross-functional strategic programs for the APEX organization, operating at the intersection of strategy and execution.
Translate ambiguous business objectives into prioritized milestones and deliverables, ensuring accountability and measurable outcomes.
Champion AI-native ways of working, using AI tools to accelerate program delivery and synthesize intelligence across workstreams.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead a team of pre-sales solution architects to drive business strategy and innovation within the partner ecosystem.
Develop team members according to business demands and individual professional goals.
Assign resources to joint solution development and marketing efforts while evaluating progress against goals.
ServiceNow provides an AI-powered platform that automates workflows and drives business reinvention. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Own end-to-end customer implementations, enabling teams to accelerate time-to-value through standardized methodologies and governance.
Lead customer enablement and professional services, including training, education, and high-value engagements, driving growth and profitability.
Build an integrated delivery model across the customer lifecycle, partnering with Marketing, Sales, and Client Success to expand revenue and adoption.
Trackforce provides a leading SaaS platform for physical security workforce management, helping security companies streamline guard force management, improve response times, and reduce costs. With 4,600+ clients across 50+ countries and a growing team of 300+ professionals, they operate as a hybrid and remote team headquartered in Dallas, Texas.