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Global 10w PTO

  • Build a unified delivery model with repeatable methodology, resourcing, margin discipline, and quality gates across EMEA and US.
  • Own escalations and commercial discipline, scoping changes and holding the line without damaging relationships.
  • Formalize partner delivery with SOWs, change orders, and new-business tracking, ensuring quality across every partner-led engagement.

Escalation Management People Leadership

18 jobs similar to VP of Professional Services

Jobs ranked by similarity.

US 16w maternity 16w paternity

  • Establish and build Vanta's Professional Services function from scratch, defining delivery methodology and service offerings.
  • Lead, hire, and develop a high-performing team, serving as executive escalation for complex engagements.
  • Own revenue, delivery, and P&L for Professional Services, partnering cross-functionally with Sales, CS, and Channel teams.

Vanta helps businesses automate compliance, security, and risk management to earn and prove trust. The company has a kind and talented team, with offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney, and is committed to diversity and inclusion.

US

  • You will own the end-to-end Professional Services organization, shaping customer onboarding and implementation.
  • You will design and implement a scalable delivery operating model to improve speed, quality, and predictability.
  • You will collaborate with Product and Engineering to align delivery processes with product architecture.

The partner company specializes in enterprise software delivery and implementation, focusing on turning operational execution into a strategic growth driver. They are a remote-first organization with an inclusive, mission-driven culture focused on customer impact and continuous improvement.

US Unlimited PTO

  • Lead, coach, and develop a team of Professional Services Engineers and Technical Project Leads, driving accountability for delivery quality and customer satisfaction.
  • Oversee delivery execution across networking and security engagements, ensuring scope adherence, technical quality, and proactive risk management.
  • Partner with Sales, Presales, PMO, and Practice Leadership to improve project handoffs, staffing alignment, and delivery readiness.

Myriad360 is a technology services company specializing in enterprise networking, cybersecurity, and infrastructure solutions. Consistently listed among Inc & Crain's 'Best Places to Work', they foster an inclusive culture with accessible leadership and a focus on employee development.

Global

  • Lead the transformation of delivery engine across Technical Delivery, PMO, and Solutions Consulting.
  • Work hand-in-hand with Product and Engineering to reimagine end-to-end delivery.
  • Drive metrics like CSAT, time-to-implementation, and delivery predictability.

Clutch is a vertical SaaS company revolutionizing credit union lending with affordable solutions. Backed by A16z, it fosters a culture of innovation and AI-driven productivity.

US

  • Provide strategic direction and support to professional services teams, fostering collaboration and continuous improvement.
  • Build relationships with clients, internal teams, and vendors to ensure successful implementations and integrations.
  • Manage budgets, resources, and process optimization to drive operational excellence and customer satisfaction.

Mitratech provides technology solutions for Corporate Legal, Compliance, Governance, and HR teams. The company fosters a culture of ownership, transparency, and continuous improvement, with employees balancing individual excellence with teamwork.

North America

  • Partner with PS leadership to define and execute aggressive global business strategies.
  • Architect executive-level business intelligence frameworks for real-time visibility.
  • Drive a culture of operational rigor and data-backed accountability.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains. With over 2000 employees and multiple Top Employer awards, the company is a market-leading innovator with a strong culture.

Global 10w PTO

  • Own the portfolio as the single project manager across all managed services accounts, managing entitlements and flagging risks.
  • Run the delivery rhythm including ticket intake, triage, prioritization, and SLA enforcement with root-cause analysis.
  • Build the operating model, lead the team, and bridge with Product, Engineering, and Customer Success.

Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. We've processed over 10 million entities for 100,000+ users across 120+ countries, backed by top venture firms.

Global

  • This role is ideal for a senior leader with credibility to sit alongside boards of major consultancy and professional services firms, engaging externally with C-level executives.
  • You will own and lead Unit4's growth strategy for the PSO industry, shaping go-to-market plays and influencing product direction.
  • You will act as the public face of Unit4 for PSO, leading industry events, publishing thought leadership, and building a community of customer advocates.

Unit4 is a cloud company redefining Enterprise Resource Planning for mid-market people-centric organizations with innovative self-driving software. With over 40 years of heritage, it is an agile, fast-growing company that empowers its people and shapes how work should feel.

$122,000–$196,600/yr
Global

  • Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
  • Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
  • Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

Global

  • Lead successful delivery of MiraCloud implementation programs ensuring client satisfaction, operational excellence, and profitability.
  • Establish, scale, and improve project management practices, delivery governance, and implementation standards.
  • Manage, coach, and develop Project Managers while fostering a culture of accountability and continuous improvement.

Miratech is a global IT services and consulting company supporting digital transformation for large enterprises. With nearly 1000 professionals and a 25% annual growth rate, it fosters a culture of Relentless Performance and high success rates.

US Unlimited PTO 16w maternity 16w paternity

  • Act as a trusted advisor and coach to Post-Sales leaders on org design, talent strategy, and change management.
  • Lead headcount planning and drive People programs like performance reviews and talent planning.
  • Collect data on attrition and engagement to influence business decisions and improve team health.

Vanta helps businesses earn and prove trust by enabling continuous security monitoring. With a kind and talented team, Vanta empowers companies to practice better security and scale their trust management platform.

US

  • Lead, coach, and develop a team of Software Implementation Consultants through performance management, mentoring, and operational leadership.
  • Own consulting delivery performance by overseeing customer engagements, managing risks, and supporting escalations to ensure successful outcomes.
  • Drive process improvement and AI-enabled opportunities to improve efficiency, scalability, and customer experience.

PointClickCare is a healthcare technology company providing software solutions for payer, provider, and convener organizations. They focus on delivering customer implementations and advisory services, scaling a high-performing consulting organization with a culture of accountability, innovation, and customer success.

$130,000–$150,000/yr
US 3w PTO

  • Lead and scale the Managed Services Customer Success organization, developing strategies for customer retention, adoption, and value realization.
  • Build and manage a high-performing team of Solution Outcome Managers, establishing KPIs and scalable lifecycle programs.
  • Partner cross-functionally with sales, service delivery, and executive leadership to drive customer outcomes and growth.

Advizex, a Myriad360 company, delivers IT solutions across infrastructure, cloud, cybersecurity, and AI for healthcare, education, government, manufacturing, and retail. With over 50 years of experience and a growing portfolio, they maintain a customer-first culture and trusted expertise.

$175,000–$225,000/yr
US Unlimited PTO

  • Own and lead the affiliate client services organization, defining structure, resourcing, and execution to drive commercial and operational performance.
  • Manage P&L, resource allocation, and team development across a globally dispersed team, ensuring margin targets and client satisfaction are met.
  • Champion AI transformation and new operating models, building a culture of experimentation and continuous improvement within the delivery team.

Acceleration Partners is the world’s largest first-to-market Partnership Marketing Agency, creating and nurturing partnerships that drive exceptional measurable outcomes for clients. With a global team of over 300 employees serving 200+ brands including Amazon, Apple, and Google, they foster a remote-first culture centered on ownership, relationships, and continuous improvement.

Canada

  • Drive strategic growth and market penetration for ServiceNow solutions in Canada.
  • Lead and mentor a team of professionals to achieve regional revenue targets.
  • Cultivate strong customer relationships and ensure high-quality solution delivery.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

USA Unlimited PTO

  • Drive product-led growth for the AI in Skilled Nursing segment by accelerating adoption and developing scalable go-to-market motions.
  • Act as a market-facing executive, engaging strategic customers and stakeholders to validate value and influence product direction.
  • Build and lead high-performing teams, fostering a culture of accountability, inclusion, and continuous improvement.

PointClickCare is a leading health tech company on a mission to help providers deliver exceptional care through AI-powered solutions. Founder-led and privately held, the company serves over 30,000 provider organizations with the largest long-term and post-acute care dataset, employs a workforce recognized by Forbes as a top private cloud company, and fosters a culture of innovation and growth.

EMEA Unlimited PTO

  • Drive GitLab's growth in EMEA by structuring services engagements that create true partnership and shared success with customers.
  • Build trusted advisor relationships with technical leaders and partners to integrate professional services into account strategies.
  • Design and structure outcome-based professional services engagements that align GitLab capabilities to customer needs.

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and improve security and compliance. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

Germany 4w paternity

  • Act as a trusted advisor for strategic customers, analyzing complex needs and translating requirements into scalable solutions within the 360Learning platform.
  • Manage a portfolio of enterprise clients, leading up to 30 active projects simultaneously, and drive product adoption through technical expertise and platform audits.
  • Collaborate with Sales, Product, and Customer Success teams to design reusable processes and deliver professional services that maximize long-term business impact.

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, the company fosters a culture of diversity, inclusion, and collaborative learning.