Enablement and Conversion Manager, Revenue Operations

About the Role:

• This role owns the conversion funnel and enablement for the sales team, focusing on the critical second purchase.
• You will work across product, marketing, and finance to ensure reps are trained and the KYC process is efficient.

Key Responsibilities:

• Build call scoring rubrics, run transcript reviews with AI, and coach reps and managers to improve conversion.
• Own onboarding and documentation to keep every rep up to speed on product, pricing, and playbooks.
• Manage KYC SLAs and drive process improvements across teams.

What We're Looking For:

• Experience in sales enablement or revenue operations in a high-volume environment with strong coaching skills.
• Fluency with AI tools and CRM, ability to write clear documentation, and comfort giving direct feedback.
• Hands-on, ready to be on calls and in the material every week.