Program Operations Associate

Key Responsibilities:

• Support planning and execution for virtual and in-person programs, including run-of-show documents, timelines, and checklists.
• Coordinate logistics and communications with speakers, facilitators, and participants.
• Prepare and organize materials for sessions, including agendas, participant packets, links, and notes.

Participant Communications and Onboarding:

• Draft and refine participant communications, including confirmations, reminders, and follow-ups.
• Support onboarding workflows such as registration, calendar coordination, Zoom links, and FAQs.
• Ensure participants have clear, timely information and a smooth onboarding experience.

Program Content and Editorial Support:

• Proofread and lightly edit program curricula, handouts, and supporting resources.
• Maintain an organized internal library of program assets, templates, and recordings.
• Capture session notes and convert them into clear, usable internal documentation.