Senior Customer Success Operations Manager
Benefits
Unlimited PTO
18w maternity
12w paternity
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Responsibilities:
- Own the CS Operations roadmap and scale post-sales infrastructure.
- Build renewals forecasting, retention analytics, and reporting.
- Optimize Salesforce and CS tools for automation.
Requirements:
- 7+ years in CS Ops, RevOps, or B2B SaaS business operations.
- Deep Salesforce expertise and strong analytical skills.
Benefits:
- Flexible PTO, remote-first culture, and equity.
- 100% covered health, vision, and dental.
- 18 weeks parental leave for birthing parents.
Chainguard
Chainguard provides hardened, secure, and production-ready builds of open source software for enterprises. It is a venture-backed, remote-first company serving Fortune 500 customers, with a culture focused on customer obsession and intentional action.