Director, Customer Success

SOCi

Remote regions

US

Salary range

$150,000–$187,000/yr

Benefits

Unlimited PTO

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Who We Are:

  • SOCi is the leader in AI-powered marketing for multi-location brands.
  • Trusted by 1,000 top brands, with a collaborative global remote culture.

The Role:

  • Envision and implement scalable post-sales processes across the customer lifecycle.
  • Drive improvements in retention, expansion, and satisfaction through data-driven insights.

What SOCi Provides:

  • Comprehensive health, dental, vision, and 401(k) match.
  • Flexible PTO, quarterly wellness days, and remote work flexibility.

SOCi

SOCi is the leader in AI-powered marketing solutions for multi-location businesses, automating local marketing with an AI digital workforce. Trusted by nearly 1,000 top brands, SOCi has a fast-paced, collaborative culture with a global remote team.

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