Customer Service Representative

Duties and Responsibilities:

• Reduce fraud losses while focusing on customer experience and protection.
• Analyze account processes and transactions to identify undetected frauds and correlated activities.
• Receive inbound calls and make outbound calls related to potentially fraudulent activities.

Qualifications:

• High School Diploma or equivalent and six months of customer service experience.
• One year of experience in a Windows based computer environment.
• Ability to work flexible schedule including weekends and holidays.

What We Offer:

• Paid training and work from home equipment provided.
• Starting pay of $13-$15 per hour with a weekend differential.
• Benefits available after 60 days of employment.