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Service Desk
What you’ll be doing:
- Design, develop, and implement high-quality solutions including architectural system design.
- Facilitate customer discussions to discover key business and technical requirements and develop implementation plans.
- Provide experienced guidance and recommendations to customers based on established best practices.
What you’ll bring to the table:
- 5+ years of experience as an Atlassian Consultant, Administrator, or similar.
- Proven track record in implementing Atlassian product solutions (Jira, Confluence, Bitbucket).
- Excellent communication and consulting skills, with experience in Agile methodologies.
Perks:
- Share the fruit program: profit sharing when the company grows.
- Stock options and career pathways program for growth.
- Generous PTO and monthly fixed allowances for wellness, learning, and tech.
ServiceRocket
ServiceRocket is a global tech-enabled services company headquartered in Palo Alto, California, focused on accelerating growth through reliable partnerships. With over 20 years of experience and partnerships with industry giants, the company fosters a collaborative culture reflected in a 4.7 Glassdoor rating.