Administer Jira Software, Jira Service Management, and Confluence in a cloud environment.
Configure and support JSM service desk projects, manage user permissions, and build automation rules.
Provide user support, maintain governance, and contribute to platform hygiene.
HealthEdge is a leading healthcare SaaS company delivering modern, cloud-native solutions that transform how health plans operate. With a global workforce spanning the US, India, Philippines, Mexico, and the UK, the company's Business Technology team powers the tools that keep HealthEdge running at scale.
Design, administer, and optimize Jira, Confluence, and Jira Service Management environments to support business and engineering teams.
Develop automation rules, scripts, and integrations with third-party platforms like GitLab, Slack, and Google Workspace to streamline processes.
Provide technical guidance, training, and mentorship to maximize adoption of Atlassian tools across the organization.
Our partner is a technology company focused on optimizing Atlassian ecosystems for business-critical operations. They foster a collaborative, innovation-driven culture with minimal bureaucracy, strong autonomy, and a remote-first approach.
Maintain proficiency in Atlassian toolsets, onboard customer applications, and respond to service desk requests.
Configure projects, permissions, workflows, and automate processes to improve customer efficiencies.
Communicate with customers and team members to deliver solutions and best practices, while recording work and time.
The Adaptavist Group is a global family of companies that helps businesses improve through enterprise software and services across ecosystems like Atlassian and AWS. With a trusting, remote-first culture and a focus on flexibility, they support their employees with generous benefits and a diverse, inclusive environment.
Set the architectural vision and roadmap for your accounts, ensuring coherent delivery across the engagement lifecycle.
Partner with Account Managers, Technical Program Managers, and Technical Leads to shape solutions and keep delivery on track.
Build trusted relationships with senior stakeholders, act as a trusted advisor, and contribute to thought leadership and team growth.
ServiceRocket is a global tech-enabled services company that accelerates growth through reliable partnerships. With over 20 years of experience and a collaborative culture rated 4.7 on Glassdoor, they employ a diverse team of Rocketeers in a fun-loving, inclusive environment.
Implement, maintain, and improve SDLC processes across software applications.
Configure and manage Jira projects, workflows, and automation rules.
Partner with engineering and product teams to optimize workflows and drive efficiency.
EverPro is a technology company that focuses on software engineering operations and IT services. The company offers a collaborative remote-first culture with teams across multiple countries, providing professional growth opportunities.
Drive strategy, development, and delivery of customer-facing digital products for plumbing, heating, and HVAC professionals.
Conduct user and market research, manage product backlog, and facilitate Agile ceremonies with cross-functional teams.
Own site search strategy, category navigation, and CX platform technology stack to ensure intuitive customer experience.
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. The company values every individual team member and cultivates a community where people come first, led by core values of Generosity, Respect, Innovation, Teamwork, and GRIT.
Configure and maintain JIRA workflows, projects, and issue tracking systems.
Integrate JIRA with GitLab, Confluence, and other DevOps tools.
Support Agile methodologies and troubleshoot system issues.
SOSi is a private technology and services integrator in the defense and government services industry, delivering tailored solutions for national security missions. It is among the largest private firms in its sector, with a focus on mission-driven analytics and interoperability.
Shape and advise senior stakeholders on ESM/ITSM strategy, architecture, and transformation roadmaps.
Lead and oversee the delivery of complex projects, ensuring alignment with best practices and client needs.
Develop and mentor team members, fostering a high-performance culture and driving consulting excellence.
Valiantys is a consulting firm specializing in enterprise service management, Atlassian solutions, and engineering productivity. They have an international and multicultural team focused on transformation and collaboration.
Collaborate with sales teams to understand customer needs and provide technical solutions.
Demonstrate product capabilities and design tailored solutions using Atlassian software.
Support the sales process by delivering technical presentations and proof-of-concepts.
Atlassian is a software company that creates products for team collaboration, aiming to unleash the potential of every team. The company has a global workforce and values diversity, with a culture that offers flexibility in work location and a strong focus on community engagement.