Set the architectural vision and roadmap for your accounts, ensuring coherent delivery across the engagement lifecycle.
Partner with Account Managers, Technical Program Managers, and Technical Leads to shape solutions and keep delivery on track.
Build trusted relationships with senior stakeholders, act as a trusted advisor, and contribute to thought leadership and team growth.
ServiceRocket is a global tech-enabled services company that accelerates growth through reliable partnerships. With over 20 years of experience and a collaborative culture rated 4.7 on Glassdoor, they employ a diverse team of Rocketeers in a fun-loving, inclusive environment.
Own the architecture, configuration, and governance of the Atlassian platform, including Jira and Statuspage.
Partner with engineering, product, and security teams to build solutions that fit how people work.
Design and enforce governance standards, build automations, and lead tool onboarding for new teams.
1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every device is trusted. With over 180,000 businesses trusting them, they are a fast-paced, human-centric cybersecurity company that values collaboration and innovation.
Develop and execute the company's internal technology strategy in alignment with business goals.
Oversee the management of technology infrastructure, ensuring security, reliability, and scalability.
Lead a team of system owners, fostering innovation and continuous improvement.
Qvest US is the global leader in technology and business consulting for Media & Entertainment and Consumer Packaged Goods & Retail industries. With over 300 employees, we are recognized as a Best Place to Work and prioritize a culture of collaboration and inclusiveness.
Lead global end-user technology support strategy and ensure an exceptional IT experience for all employees.
Serve as the primary liaison between business stakeholders and global IT service partners.
Drive continual service improvement initiatives and enhance customer satisfaction across all user-facing IT services.
Celerion is committed to swift, exceptional clinical research through translational medicine. We use our experience, agility, and innovative research strategies to help get drugs to market faster.
Generate and influence professional services pipeline by identifying customer needs and shaping services opportunities.
Lead consultative discovery to understand customer priorities and align services solutions to business objectives.
Develop account-level services strategies and influence complex enterprise opportunities balancing customer outcomes and commercial priorities.
Atlassian is a leading provider of collaboration and productivity software, including Jira and Confluence. With a global workforce, the company fosters a culture of innovation and customer success.
Manage a group of assigned work requests and business process consulting projects.
Deliver webinars and workshops on ITIL, Project Portfolio Management, and Conversational AI.
Act as a solutions architect and assist clients with best practices for TeamDynamix adoption.
TeamDynamix provides technology solutions for IT service management, project portfolio management, and AI & automation. The company is remote-first with a flat structure and values diversity and inclusion.
Lead the Remote Support and Systems Engineering teams, fostering a culture of accountability and continuous improvement.
Drive service quality by managing SLA performance, backlog health, and client satisfaction.
Mature ITIL-based Incident, Problem, Change, Request, and Major Incident Management processes.
We partner with growing, highly regulated organizations to provide secure, dependable IT environments. We are building a team of professionals who care about quality, ownership, and continuous improvement.
Lead and manage the IT operations team, overseeing infrastructure, systems, and applications for optimal performance.
Develop and implement IT policies and procedures to improve operational efficiency and ensure compliance.
Provide technical guidance and support, while staying updated on emerging technologies to recommend innovative solutions.
Genpact is an advanced technology services and solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes for global enterprises. With over 140,000 employees, the company fosters a values-driven culture built on courage, curiosity, and inclusion, where bold thinkers solve real-world challenges.
Drive strategic growth and market penetration for ServiceNow solutions in Canada.
Lead and mentor a team of professionals to achieve regional revenue targets.
Cultivate strong customer relationships and ensure high-quality solution delivery.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Drive core execution rhythms aligning engineering, product, and leadership teams around shared priorities and measurable outcomes.
Own critical planning processes such as roadmaps, capacity planning, and business reviews across multiple teams.
Translate technical complexity into clear business impact, enabling data-driven executive decision-making.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and share top-fitting candidates with employers, fostering a collaborative and high-performance culture.
Lead through people to build and scale a high-performance culture, developing individual contributors for enterprise growth.
Own revenue outcomes for the DACH segment, balancing long-term strategy with disciplined operating rhythm.
Drive cloud transformation and enterprise-wide agility as a strategic partner to C-suite executives.
Atlassian provides software products that help teams collaborate and unleash their potential, with solutions designed for all types of work. The company is distributed-first, values diverse perspectives, and focuses on building a high-performance culture with flexibility and support for employees.
Administer and improve Jira Cloud, Jira Service Management, and Confluence Cloud configurations across multiple projects and teams.
Build and maintain Jira Automation rules, ScriptRunner scripts, and Python scripts using Atlassian REST APIs for administrative operations.
Work with cross-functional teams to translate process needs into practical Atlassian solutions, ensuring governance and documentation.
Tieto Tech Consulting provides design-led, data-centric, and AI-powered digital engineering and consulting services to enterprises worldwide. Backed by 8,500+ IT professionals and part of Tieto with annual revenue of EUR 2bn, the Bulgarian team consists of 500+ specialists developing tailored digital solutions.
Provide strategic direction for the product support department's CRM, processes, and tooling to drive service improvement.
Lead and develop a global team of support managers and team leads through growth and change.
Define and implement AI-assisted support strategies, metrics frameworks, and self-service initiatives to optimize customer experience.
The Adaptavist Group is a global family of companies that helps businesses improve through enterprise software and services across ecosystems like Atlassian and AWS. With a remote-first culture and generous benefits, they employ a diverse team focused on collaboration and innovation.
Lead the strategic evolution of reliability engineering for ServiceNow's cloud platform, driving technical excellence and operational performance.
Define and execute change strategies for major SRE initiatives, including stakeholder engagement, impact assessments, and adoption risk management.
Manage incidents and escalations for SRE teams, ensuring performance and availability while developing management processes for Incident, Problem, Configuration, and Change management.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company has a growing global workforce and fosters an AI-native culture where technology and talent are unstoppable together.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.
Drive GitLab's growth in EMEA by structuring services engagements that create true partnership and shared success with customers.
Build trusted advisor relationships with technical leaders and partners to integrate professional services into account strategies.
Design and structure outcome-based professional services engagements that align GitLab capabilities to customer needs.
GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and improve security and compliance. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Provide strategic direction and support to professional services teams, fostering collaboration and continuous improvement.
Build relationships with clients, internal teams, and vendors to ensure successful implementations and integrations.
Manage budgets, resources, and process optimization to drive operational excellence and customer satisfaction.
Mitratech provides technology solutions for Corporate Legal, Compliance, Governance, and HR teams. The company fosters a culture of ownership, transparency, and continuous improvement, with employees balancing individual excellence with teamwork.
Lead end-to-end delivery of technology and data integration projects for Australian clients.
Manage client relationships, scope, budgets, and timelines to ensure successful outcomes.
Apply project management methodologies like Agile and PRINCE2 to drive project success.
Dijital Team is a technology consulting firm that delivers innovative data integration and digital transformation solutions to clients. The company values collaboration and continuous improvement, providing a supportive environment for project professionals.
Lead strategic customer engagements to operationalize Atlassian's Strategy Collection for enterprise adoption.
Provide executive advisory on strategy, architecture, governance, and transformation programs.
Define reusable methodologies, maturity models, and field guidance to scale adoption across regions and teams.
Atlassian creates software products that help teams collaborate and unleash their potential. The company operates globally with a distributed-first culture, hiring in countries where it has legal entities, and values diversity and inclusion.
Design, administer, and optimize Jira, Confluence, and Jira Service Management environments to support business and engineering teams.
Develop automation rules, scripts, and integrations with third-party platforms like GitLab, Slack, and Google Workspace to streamline processes.
Provide technical guidance, training, and mentorship to maximize adoption of Atlassian tools across the organization.
Our partner is a technology company focused on optimizing Atlassian ecosystems for business-critical operations. They foster a collaborative, innovation-driven culture with minimal bureaucracy, strong autonomy, and a remote-first approach.