Lead a globally distributed End User Services team to deliver exceptional support across all time zones.
Drive operational excellence through automation, AI, and self-service to scale support efficiently.
Partner with People Operations and Security to ensure seamless onboarding and tooling lifecycle management.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture where AI is a core productivity multiplier and every voice is valued.
Define and execute the 3-year strategy for the Digital Workplace, focusing on lean, agile solutions like DaaS and cloud-native endpoints.
Lead and hold accountable the Managed Service Provider, driving them to exceed SLAs and focus on Experience Level Agreements.
Own the relationship and technical roadmap for UEM/AEM platforms, managing PC and peripheral vendor relationships.
Avery Dennison is a global materials science and digital identification solutions company. They employ approximately 35,000 employees in nearly 60 countries and reported sales of $8.9 billion in 2025.
Define and execute the 3-year Digital Workplace strategy, driving modernization with DaaS, VAD, and cloud-native endpoints while optimizing costs.
Lead the outsourced managed service provider to exceed SLAs and XLAs, overseeing global patch management, image engineering, and hardware standards.
Manage vendor relationships for UEM/AEM platforms and PC/peripheral supply chains, ensuring security compliance and sustainability goals.
Avery Dennison is a global materials science and digital identification solutions company that designs labeling and functional materials, RFID inlays, and software connecting the physical and digital worlds. The company employs approximately 35,000 people in nearly 60 countries, with 2025 sales reported at $8.9 billion, and is certified as a Great Place to Work in multiple countries across Asia.
Provide first-line IT support by managing helpdesk tickets and troubleshooting hardware, software, and network issues.
Configure, deploy, image, maintain, and securely decommission end-user equipment using Workspace ONE.
Manage IT onboarding and offboarding processes, including provisioning and deprovisioning user accounts and devices.
We are a world-leading, AI-powered workforce management platform for frontline industries. We operate in 10 countries and are backed by leading investors including Atomico, Goldman Sachs, and SoftBank.
Lead, mentor, and develop a team of engineers and administrators managing enterprise productivity platforms.
Oversee 24x7x365 operational support, including on-call rotations and escalation management.
Act as senior technical escalation point for complex incidents and drive platform enhancements.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 organizations, including 84% of the Fortune 500, and is committed to fostering an inclusive environment.
Own the vision and execution of IT operations, engineering, and infrastructure in a remote-first environment.
Lead and mentor high-performing teams in identity, endpoint management, and collaboration platforms.
Drive automation and AI-powered solutions to improve productivity and scalability.
Our partner is a fast-growing, remote-first technology company focused on AI and innovation. They have a collaborative culture and are scaling their IT operations to support a distributed workforce.