Lead a globally distributed End User Services team to deliver exceptional support across all time zones.
Drive operational excellence through automation, AI, and self-service to scale support efficiently.
Partner with People Operations and Security to ensure seamless onboarding and tooling lifecycle management.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture where AI is a core productivity multiplier and every voice is valued.
Lead end-to-end delivery of VDI migration projects from discovery through closure.
Drive completion of AWS Workspaces to Azure Virtual Desktop migration programmes.
Support onboarding of new partners and services into the Virtual Devices platform.
CDW is a Fortune 500 technology solutions provider helping businesses, government, education, and healthcare organizations achieve what's possible through technology. The company fosters a collaborative culture where coworkers support each other and their customers, emphasizing trust, commitment, and continuous learning.
Partner with GTM leadership to identify high-impact opportunities for AI-powered automation and workflow optimization.
Own the GTM AI roadmap—prioritizing initiatives based on business impact, readiness, and alignment across functions.
Program-manage the design, build, and rollout of AI workflows across the GTM stack, collaborating closely with various teams.
Vanta helps businesses earn and prove trust by empowering companies to practice better security. They have a talented team and have been successful at Vanta without prior security experience. The company started in 2018 and has thousands of companies relying on them.
Lead, coach, and grow the Global Help Desk team, including ownership of end-user support.
Manage onboarding and offboarding operations, ensuring employees are provisioned and deprovisioned efficiently and securely.
Oversee endpoint management practices, including laptop provisioning, asset tracking, patching, device compliance, and MDM administration.
Horizon3.ai is a cybersecurity company dedicated to enabling organizations to proactively find, fix, and verify exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners.
Own hardware end to end, from leased laptops to accessories and buffer stock, managing lifecycle and relationships with leasing partners.
Keep IT operations running smoothly as the first responder for device failures, managing fleet through MDM and maintaining spares buffers.
Make onboarding effortless and offboarding airtight, ensuring every device, account, and accessory is tracked and accounted for.
Saltz is an online food marketplace serving restaurants across multiple European markets, helping chefs discover and source products from trusted suppliers. They recently closed a €20M Series A backed by leading European venture funds and are building the modern infrastructure layer for foodservice commerce.
Define and lead the company's IT strategy, creating a 12–24 month roadmap aligned with business priorities and growth plans.
Establish accountability and process discipline across the organization, driving adoption of standards and controls.
Partner with leadership to identify risks and opportunities, and drive a company-wide tooling strategy that is scalable and cost-effective.
Tekmetric is the all-in-one cloud platform for auto repair shops, simplifying operations so shop owners can focus on service and growth. Founded in 2017 in Houston, the company has grown from a single shop's vision to an industry leader with a community-driven, values-first culture.
Design, implement, and maintain secure macOS workstation images and enterprise device management configurations for a federal agency client.
Deploy and manage Apple Business Manager and JAMF Pro for macOS device enrollment, configuration profiles, and compliance enforcement.
Produce and maintain engineering documentation, runbooks, and change records for all macOS endpoint configurations.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. Recognized as a Top Workplace, DMI supports public sector agencies and commercial enterprises globally with a focus on end-to-end managed IT services.
Manage a distributed team of 4 IT support specialists across time zones, setting performance expectations and escalation protocols.
Drive support metrics improvement (MTTR, SLA, CSAT) and implement automation and AI tools to reduce manual workload.
Own the full IT employee lifecycle including onboarding, offboarding, hardware management, and proactive support operations.
Dragos is a market leader in ICS/OT Cybersecurity, dedicated to arming customers with technology, threat intelligence, and services to protect industrial systems. They are a remote-first culture with operations in North America, Europe, the Middle East, and APAC, and seek mission-oriented teammates who embody authenticity, transparency, and trust.
Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.
Updater is a leading technology platform helping major brands acquire and retain customers at scale, transforming fragmented purchasing workflows into seamless automated experiences. The company has raised over $450 million from investors like SoftBank Capital and Vista Credit Partners, and fosters a culture of innovation and growth.
Provides daily leadership, coaching, and performance management for two IT Support Engineers.
Manages the IT support queue, prioritizing and assigning requests to meet SLA commitments.
Acts as a senior escalation point for complex or critical IT support incidents.
FiscalNote is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action. The company has 880 employees, and they value diversity and are committed to equal opportunities and creating an inclusive environment for all employees.
Define and drive the AI and automation vision for Marqeta's internal enterprise platform, including governance frameworks and adoption roadmaps.
Partner with business units and engineering to prioritize and deliver high-impact AI initiatives, from pilots to full deployment.
Manage vendor selection, platform evaluation, change management, and metrics to ensure AI solutions deliver measurable business value.
Marqeta is on a mission to change the way money moves by providing a card issuing platform that enables companies to issue cards, authorize transactions, and manage payment operations in real time. As a publicly traded company with a strong emphasis on flexibility and inclusion, Marqeta fosters a culture of innovation and teamwork.
Lead cross-functional technical programs spanning hardware, infrastructure, and IT systems.
Drive alignment across engineering, construction, operations, and commercial teams.
Bring structure to complex workstreams by defining program plans and success criteria.
Armada is an edge hyperscaler delivering modular AI infrastructure globally. With nearly $500M in funding from top investors like Microsoft, Founders Fund, and BlackRock, the company is deployed in over 60 countries.
Lead revenue and pipeline ownership for the Wipro partnership, driving NNACV targets and deal-level collaboration.
Embed AI at the core of the partnership, transforming joint GTM strategy and operational cadence.
Drive multi-directional ecosystem strategy and breakthrough co-innovation across ServiceNow, Wipro, and hyperscalers.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent combine, and is committed to innovation at scale.
Provide comprehensive executive support and strategic program management to senior leadership in a fast-paced, remote-first environment.
Coordinate cross-functional initiatives, track strategic programs, and ensure accountability across Sales, Marketing, Finance, Product, and People Operations.
Leverage AI, automation, and productivity tools to streamline workflows and improve team effectiveness.
Our partner is a global customer-facing organization that leverages AI and automation to drive operational excellence. They offer a fully remote work environment with a collaborative, transparent, and innovation-driven culture, focusing on professional growth and cutting-edge productivity tools.
Define and deliver a multi-year technology strategy aligned to growth, customer outcomes, and operational excellence.
Own and evolve the service catalog, pricing, and packaging, partnering with Sales and Marketing to bring solutions to market.
Provide executive oversight for cybersecurity and lead cross-functional teams across technology, operations, and security.
DYOPATH provides managed technology services and solutions that help clients turn technology into a competitive advantage. The company serves a growing portfolio of U.S.-based and international clients with a focus on scaling services, revenue growth, and measurable outcomes.
Own the technical infrastructure supporting day-to-day operations across internal tools, marketing tech, and workspace management.
Manage Monday.com workspace design, automations, and user onboarding across multiple brand boards and team workflows.
Administer the martech stack including subscription management, cost tracking, user provisioning, and tool integrations.
Valerie is a multi-brand company that manages internal tools, marketing technology, and workspace operations to scale brands. They operate as a startup or scale-up environment, currently growing the team with a focus on systems thinking and execution.
Lead complex, cross-functional enterprise software programs, focusing on platform initiatives in partnership with Product Management and Engineering.
Build and drive end-to-end execution plans, manage timelines, dependencies, risks, and trade-offs across internal and external workstreams.
Communicate programs clearly to executive and cross-functional audiences, providing structured status reporting and driving accountability through influence.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees worldwide, they have won several Top Employer awards and are committed to diversity, equity, and inclusion.
Own the strategic direction of Coalfire's AWS Advanced tier strategy and stand up the Microsoft alliance strategy from the ground up.
Build and execute a rigorous partner-sourced pipeline engine, handling 100% of operational execution for deal registration and tracking.
Lead Coalfire's commercial storefront strategy across AWS and Azure Marketplaces, managing Private Offers to maximize joint wins.
Coalfire is on a mission to make the world a safer place by solving clients' hardest cybersecurity challenges. They are a team of passionate problem-solvers with offices across the U.S. and U.K., supporting clients globally.
Lead global go-to-market alignment and co-innovation initiatives for the Autonomous Workforce practice area.
Drive cross-geo alignment and partner executive relationships to ensure consistent global partner experience and revenue growth.
Oversee governance, revenue measures, and joint GTM execution to accelerate partner-led growth across all routes to market.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, and they are just getting started.
Manage and administer Ivanti Endpoint Manager platform for enterprise devices, including provisioning, patching, and compliance.
Provide L2/L3 support and troubleshooting for endpoint issues, performance, and application deployment.
Collaborate with security teams and support automation initiatives to improve endpoint protection and operational efficiency.
Derex Technologies Inc specializes in providing IT consulting, staffing solutions, and software services. Established in 1996, the company serves a wide range of industries including banking, healthcare, and government, delivering high-quality technology professionals and customized IT talent solutions.