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What You’ll Do:
- Design and operationalize a scaled CS engine using automation and AI tooling.
- Build and run one-to-many programs.
- Evaluate, source, and implement tooling that increases customer coverage.
What You'll Bring:
- 5+ years in Customer Success, Consulting, or Account Management.
- Proven experience designing scalable CS programs using automation and AI tools.
- Strong one-to-many communication skills.
Why Join Embrace:
- The only user-focused observability solution built on OpenTelemetry.
- Delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact.
- Makes complicated and voluminous data actionable.
Embrace
Embrace is a user-focused observability solution delivering insights across DevOps, web, and mobile teams to illuminate real customer impact. They have cultural values that highlight how they seek to improve as individuals, team members, and a company each and every day.