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Key Responsibilities:
- Manage service delivery across a multi-client portfolio, including onboarding, dashboards, and escalations.
- Serve as Trusted Advisor, conducting strategic planning and executive reviews.
- Drive revenue growth by identifying upsell and cross-sell opportunities.
Qualifications:
- Bachelor's degree in Business, Computer Science, or related field.
- 4+ years in service delivery, account management, or customer success.
- Oracle HCM or ERP Cloud experience strongly preferred.
What We Offer:
- Competitive base salary and quarterly bonus potential.
- Comprehensive benefits including healthcare, 401(k), and paid parental leave.
- Remote-first work environment with flexible culture.
ArcLight Consulting
ArcLight Consulting helps Oracle Cloud clients succeed with their investments through expert guidance and managed services. The company fosters a diverse, customer-first culture with over 15 years of experience and a focus on transformation.