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Key Responsibilities:
- Engage directly with a broad set of customers, ensuring their needs are understood and met.
- Foster strong relationships and drive adoption through practitioner-led advocacy and feedback loops.
- Develop, prioritize, and refine GTM strategies specific to the US Public Sector.
Execution and Collaboration:
- Enable and activate the field on all CIO solutions GTM plans, ensuring cohesive execution and alignment.
- Design and execute scalable engagement models that reach multiple customers simultaneously, maximizing impact.
- Measure, analyze, and refine business KPIs and Regional OKRs to track performance and drive continuous improvement.
Qualifications:
- 7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role.
- Proven track record of driving strategic initiatives and operational execution in complex environments.
- Strong analytical, communication, and storytelling skills.
ServiceNow
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. Their cloud-based platform connects people, systems, and processes for over 8,100 customers, including 85% of the Fortune 500®, empowering organizations to work smarter and faster.