Regional Account Manager

Existing Client Management:

• Be the primary face of WWHS for assigned client accounts, managing relationships across all stages of the service lifecycle.
• Lead monthly client meetings and weekly status calls, responding promptly and professionally to all client requests.
• Develop and maintain strong, trust-based relationships with key stakeholders, including C-suite executives.

New Business Development:

• Identify and attend relevant business development (BD) events to generate new client leads.
• Follow up with leads using the approved lead management process and CRM documentation.
• Build strategic relationships with new and prospective clients, including executive-level engagement.

Cross-Functional & Strategic Collaboration:

• Partner with internal WWHS teams to troubleshoot and resolve client-related issues quickly and effectively.
• Document risks, issues, and action items to support business operations and project management.
• Represent cross-functional needs of the business to the client, ensuring a unified, value-driven experience.