Provides tactical implementation support and configuration expertise through ticket management, system configuration, and quality assurance activities.
Manages ticket triage, resolution, and cross-functional issue escalation using JIRA and internal tracking systems.
Performs system configurations, supports technical integrations, and conducts quality assurance and testing activities.
Included Health is a healthcare company delivering integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone. They break down barriers to provide high-quality care for every person in every community, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Development of master test strategies, test plans, and scripts
Coordination of integration and End-2-End testing across multiple systems
Defect triage and Go/No-Go decision support
Ibility is a Service-Disabled Veteran-Owned Small Business and Woman-Owned Small Business that helps government leaders achieve their mission by designing creative products and programs. We are a small but mighty team with a fun, passionate, bold, and creative culture, positioned for rapid growth.
Analyze and evaluate complex billing system enhancement projects and testing assignments.
Create and execute User Acceptance test plans integrating business, functional, and technical components.
Lead testing initiatives, mentor junior analysts, and partner with business and IT leadership for mission-critical projects.
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. With nearly 70,000 employees serving clients in more than 100 countries, we provide insights and accelerate innovations to improve health and improve lives.
Lead business configuration validation for AWD changes to ensure workflows, routing, and rules align with approved requirements.
Perform data validation and troubleshooting to investigate issues and support timely defect resolution.
Contribute to process improvement and automation by recommending configuration changes that improve efficiency and user experience.
Nationwide is a Fortune 100 insurance and financial services company with nearly $70 billion in annual sales, protecting people, businesses, and futures since 1926. With a caring culture and thousands of associates, it has been named one of the Fortune 100 Best Companies To Work For.
Support PBA account teams with day-to-day client requirements and benefit management.
Analyze client requests and coordinate with internal and external teams to execute plan documentation.
Lead quality assurance testing, claim reviews, and resolve sponsor and member issues.
Judi Health is an enterprise health technology company providing a comprehensive suite of PBM and health benefit management solutions for employers and health plans. They value diversity and are committed to rebuilding trust in healthcare in the U.S.
Bridge business, technology, and operations to guide solution strategies and enhance product releases.
Lead triage for system issues and testing challenges, driving timely resolution and continuous improvement.
Collaborate with Plan and NASCO teams, providing data-driven recommendations to improve system performance and operational outcomes.
NASCO is a healthcare technology company providing system solutions and services to Blue Cross Blue Shield plans. The company operates fully remote, emphasizing work-life balance and a comprehensive benefits package.