Lead collaboration with business stakeholders to gather and document complex system requirements.
Perform advanced analysis of system functionality and end-to-end business processes.
Serve as senior point of contact for investigating escalated system issues and providing solutions.
Ventra is a leading business solutions provider for facility-based physicians, focusing on Revenue Cycle Management. The company partners with private practices and hospitals, fostering a collaborative culture.
Lead operations strategy and service design for Core Administration BPaaS programs, shaping future-state operating models and supporting sales pursuits.
Work with health plan executives to assess current operations, define migration pathways to modern platforms, and design scalable service models.
Drive sales support through whiteboarding, proposals, and executive communication, translating operational capabilities into business outcomes.
HealthEdge provides software and services for health plans, focusing on core administration modernization and BPaaS solutions. The company is an equal opportunity employer committed to workforce diversity and has a remote-friendly, permanent full-time workforce.
Analyze and document business and technical requirements for client migrations.
Support configuration of claims systems including benefits, eligibility, accumulators, and workflows to match client operational needs.
Define and validate data operations endpoints, file feeds, and integrations to ensure accurate data flow between systems.
Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Provide operational support for Data Control and Operation teams, including elevation, scheduling, and ad hoc requests.
Support daily production batch processing, operational activities, and efforts to track system and operational KPIs.
Update run books and escalation procedures in preparation for lights-out operation and support major deployments and upgrades.
GDIT is a global technology and professional services company delivering consulting, technology, and mission services to major agencies across the U.S. government, defense, and intelligence community. We have 26,000 experts extracting the power of technology to create immediate value and deliver solutions at the edge of innovation.
Monitor and maintain 340B platform system performance, data integrity, and operational efficiency.
Coordinate with Engineering and Account Management to resolve system issues and support data exchanges.
Drive continuous improvement through automation, monitoring, and documentation of operational workflows.
PDMI provides pharmacy data processing and other flexible, scalable solutions for private label Pharmacy Benefit Managers, health plans, and hospital systems. Since 1984, the company has been recognized as a Best Employer in Ohio for five consecutive years, fostering a collaborative environment.
Lead resolution of complex technical issues and system errors requiring cross-team collaboration.
Drive continuous improvement initiatives to enhance EHR system functionality, usability and interoperability.
Provide leadership and mentorship to junior analysts, fostering a culture of collaboration and innovation.
OU Health is Oklahoma's only comprehensive academic health system, comprising hospitals, clinics and centers of excellence. With 11,000 employees and over 1,300 physicians, it is the state's largest doctor network and includes the only freestanding children's hospital and a National Cancer Institute-Designated cancer center.
Designs very large and complex systems and/or support processes that meet customer requirements.
Constructs, modifies, and tests very large and complex system changes.
Provides thorough and complete documentation for all programming changes and enhancements.
Protective helps protect customers against life's uncertainties, providing protection and peace of mind. They offer a supportive environment where employees contribute to a meaningful mission.
Understand clients' business and technical requirements to proactively improve service quality.
Act as a technical liaison between client and organization, advocating on client's behalf.
Identify and drive improvements to increase stability and scale of technical infrastructure.
PointClickCare is a leading health tech company that helps providers deliver exceptional care with a platform serving over 30,000 provider organizations. It is founder-led and privately held, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.
Applies business and systems analysis expertise to lead system planning, architecture, and requirements definition.
Works closely with internal users and external customers to elicit, document, and translate business requirements into technical direction.
Provides technical and business domain leadership throughout the full development lifecycle while managing multiple initiatives.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and embrace diverse perspectives.
Lead the modernization of the provider refund ecosystem and design the future state of the refund processing engine.
Act as a hands-on operator, deploying tools like AI, automation, and data platforms to hit recovery outcomes.
Define and own the "Source of Truth" for program health, ensuring recoupment targets are met and leakage is eliminated.
Devoted Health aims to improve the well-being of older Americans. They combine compassion, health insurance, clinical care, service, and technology to deliver a complete and integrated healthcare solution. Founded in 2017, Devoted Health serves members across the United States.
Analyze healthcare data and generate actionable insights.
Support Prompt's enterprise clients on the Prompt BI platform.
Spearhead the sales efforts for the Prompt BI platform.
Prompt is transforming healthcare by providing highly automated software to rehabilitation therapy businesses. They are the fastest-growing company in this sector and seek to be the new standard in healthcare technology.
Analyze existing IT service performance metrics and establish baseline team-level metrics.
Define standardized IT operations metrics and dashboards for consistent measurement.
Partner with leadership to align metrics with business outcomes and drive operational improvements.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They reach over 170 million people worldwide using an AI-native platform.
Prepare materials such as board presentations and meeting minutes for ACO board meetings.
Coordinate key events like ACO retreats and kick-offs for providers and field teams.
Design and implement key reports using business intelligence and CRM tools.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Partner with business stakeholders across HR, Payroll, Benefits, Sales, and Client Services to elicit, analyze, and document business and functional requirements.
Translate business requirements into clear user stories, process flows, use cases, and functional specifications for technology delivery teams.
Provide Tier 2 application support by triaging, diagnosing, and resolving system issues; escalate complex incidents to Tier 3 or vendors as appropriate.
ExtensisHR is a Professional Employer Organization (PEO) in the U.S. with client employees in all fifty states. They deliver on their brand promise of helping organizations succeed through a people-first approach in solving customer’s ever-evolving HR needs.
Manage platform operations, analyze support requests, and prioritize technical resources.
Lead client operational status reviews, build relationships, and ensure client satisfaction with Managed Services.
Assist with commercial documentation, track project run rates, and identify relationship expansion opportunities.
TTEC Digital pioneers engagement and growth solutions to fuel exceptional customer experience (CX). It has over 1,800 employees. TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
Interpret medical rules, regulations, fee schedules, and edits that payers post.
Understand and manipulate payer data to build federal, state, and commercial coding and financial tables.
Maximize the efficiency and use of product solutions by properly maintaining payer specific edits.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets and have an amazing team of 25,200 people in 32 countries.
Serve as internal consultant to Finance, Marketing, Sales, and Operations on technology capabilities and constraints.
Lead end-to-end requirements development, including functional specs, user stories, process flows, and acceptance criteria.
Evaluate conflicting stakeholder input, recommend requirements scope, and enforce quality standards for engineering handoff.
Retired.com empowers Americans to control their financial future through self-directed retirement investing in alternative assets. We are a fast-moving, fully remote team building the infrastructure for next-generation retirement.
Provide advanced technical support and oversight for clinical applications, integrated medical devices, and third-party systems.
Lead complex troubleshooting, root cause analysis, and system maintenance while mentoring other engineers.
Collaborate with clinical teams and vendors to ensure reliable, secure, and compliant systems supporting patient care.
The Information Technology Group (ITG) develops, implements, and maintains technology-based services enabling OHSU to manage information for its missions. OHSU is Oregon's only public academic health center, and as Portland's largest employer, it offers opportunities to learn and advance across a system of hospitals and clinics.
Lead discovery, integration planning, and UAT; serve as a steady technical point of contact through go-live.
Translate business needs into clear, testable requirements and map them to existing features and roadmap items.
Define data exchange between GridUnity and customer systems, map fields, validate data, and guide configuration.
GridUnity is the industry leader in interconnection life cycle management, delivering software solutions that accelerate the transition to a sustainable energy future. The company is a lean, fast-moving team that values bold thinking, reliability, and continuous learning.
Technical subject matter expert on template design strategy; educate on optimizing provider and resource templates.
Consult on template and decision tree implementation, enabling patients to schedule online.
Partner with stakeholders to analyze, design, and deploy scheduling solutions using data to improve access to care.
Tufts Medicine is an integrated health system delivering exceptional, connected, and accessible care to consumers across Massachusetts. They have more than 15,000 employees and caregivers and came together in 2014 to transform consumer engagement and care experiences.