Lead operations strategy and service design for Core Administration BPaaS programs, shaping future-state operating models and supporting sales pursuits.
Work with health plan executives to assess current operations, define migration pathways to modern platforms, and design scalable service models.
Drive sales support through whiteboarding, proposals, and executive communication, translating operational capabilities into business outcomes.
Lead enterprise-scale solution design, aligning technology strategies with Banner Health’s mission.
Drive the adoption of AI-enabled care models and advanced cloud architectures.
Enforce architecture governance, ensuring adherence to security and compliance standards.
Banner Health, recognized for innovation and trustworthiness, is a leading nonprofit health system. With a wide network of facilities, they focus on providing excellent patient care and advancing healthcare through technology and skilled professionals.
Drive evolution of Global Support into proactive, intelligence-driven, AI-enabled customer operations through operational intelligence, escalation governance, and workflow automation.
Lead cross-functional operational alignment across Support, Product, Engineering, and Customer Experience teams to modernize support operations.
Oversee support operational tooling, systems optimization, and readiness for major releases and strategic initiatives.
Everbridge is a global leader in critical communications, public safety, and enterprise safety solutions, enabling organizations to deliver life-saving communications at scale. The company fosters a culture of operational excellence, innovation, and proactive customer advocacy.
Define and execute implementation playbooks that ensure repeatable, high-quality client launches across all clients.
Build a scalable, automation-first implementation model that enables growth without linear headcount increases.
Lead the handoff process between Sales (pre-contract) and Client Services (post-launch), ensuring continuity and alignment with multiple internal teams.
Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients. Founded by Dr. Tom X. Lee, Galileo is a team of leading innovators from healthcare, technology, and human-centered design.
Serve as the primary relationship owner for client accounts, building executive-level relationships and leading governance meetings.
Drive operational excellence by owning SOPs, workflows, and continuous improvement of operational standards.
Ensure operational readiness and partner with leadership on onboarding and new program initiatives.
Vanna Health is transforming care for individuals living with serious mental illness through innovative partnerships and integrated care delivery. It is an equal opportunity employer committed to diversity and inclusion.
Lead annual and long-range planning, translating growth targets into executable plans.
Own the end-to-end variable compensation strategy, design, and execution.
Serve as the AI orchestration layer for Revenue Operations, defining AI adoption within segments.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people.
Bridge business, technology, and operations to guide solution strategies and enhance product releases.
Lead triage for system issues and testing challenges, driving timely resolution and continuous improvement.
Collaborate with Plan and NASCO teams, providing data-driven recommendations to improve system performance and operational outcomes.
NASCO is a healthcare technology company providing system solutions and services to Blue Cross Blue Shield plans. The company operates fully remote, emphasizing work-life balance and a comprehensive benefits package.
Serve as a strategic HR partner to business leaders within Commercial, Corporate Strategy & Ops, and Finance, building trust and shaping people strategies that enable business performance and growth.
Lead strategic workforce planning, capability planning, and organizational design to improve agility and execution in a fast-changing environment.
Guide leaders through AI-related workforce change, using data and AI tools to streamline HRBP workflows and inform leadership decisions.
Omada Health is a mission-driven virtual healthcare company that combines clinical expertise, technology, and human-centered care to improve outcomes at scale. The company has served more than two million members and is certified as a Great Place to Work, with a culture focused on trust, context, bold action, results, and teamwork.
Serve as the senior operating executive and day-to-day execution leader for the Clinical Intelligence business unit, turning strategy into disciplined execution across people, process, and delivery.
Partner with the GM to establish a predictable, scalable operating model, coordinate cross-functional execution across Product, Engineering, Delivery, and Operations, and drive accountability and operational discipline.
Own delivery operations, standardize processes, eliminate bottlenecks, and improve delivery efficiency, predictability, and gross margin performance.
Reveleer delivers a unified platform for risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating value-based care. Trusted by 80+ customer organizations nationwide, the company integrates data, analytics, and intelligent workflow automation into one governed system.
Deliver strategic HR partnership, workforce insight, and leadership guidance.
Serve as the primary people advisor to Medical Group executives and clinical operations leadership.
Guide organizational design and role clarity, advising leaders on structure and role scope.
Curana Health is dedicated to radically improving the health, happiness, and dignity of older adults. They are a national leader in value-based care, serving 200,000+ seniors in 1,500+ communities across 32 states with a team of more than 1,000 clinicians.
Champion AI adoption across the organization, identifying and prioritizing high-impact use cases.
Develop and implement a comprehensive operational strategy aligned with the company's overall objectives.
Foster collaboration and alignment across departments, working closely with executive leadership.
IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide, IDC combines deep expertise with practical relevance.
Own operational performance, optimizing clinical and administrative workflows to ensure high-quality patient care.
Leverage technology and AI to enhance operations, patient experience, and drive growth across markets and payer networks.
Collaborate closely with executive leadership to align operations with clinical objectives and company strategy.
Synapticure is a mission-driven digital health and life sciences company transforming care for those with neurodegenerative diseases. The company is remote-first, founded by patients and caregivers, and operates a dual-engine clinical and research platform.
Lead assigned workstreams within large-scale enterprise implementations, ensuring deliverables are completed on schedule and aligned with project goals.
Provide workflow consulting for physician, clinical, and operational teams, and educate new users pre and post go-live.
Configure advanced workflows, conduct testing across devices and platforms, and become trained across multiple PerfectServe platforms.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, the company fosters a collaborative, tech-forward culture focused on accelerating speed to care.
Partner with senior leadership to design and implement enterprise strategy and operations.
Drive planning and execution frameworks with KPI tracking and operational dashboards.
Coordinate cross-functional initiatives to ensure alignment on priorities and timelines.
This partner company focuses on enterprise strategy and operations consulting. It has a collaborative, mission-driven culture with a global team and offers professional development opportunities.
Establish and own reporting on the status and progress of enterprise transformation initiatives.
Drive alignment across delivery, product, technology, and customer success teams.
HealthEdge provides SaaS solutions for healthcare payers. They are committed to workforce diversity and actively encourage all qualified persons to seek employment with them.
Lead the modernization of the provider refund ecosystem and design the future state of the refund processing engine.
Act as a hands-on operator, deploying tools like AI, automation, and data platforms to hit recovery outcomes.
Define and own the "Source of Truth" for program health, ensuring recoupment targets are met and leakage is eliminated.
Devoted Health aims to improve the well-being of older Americans. They combine compassion, health insurance, clinical care, service, and technology to deliver a complete and integrated healthcare solution. Founded in 2017, Devoted Health serves members across the United States.
Translate healthcare affordability and plan design challenges for clients into implementable Alternative Plan Designs.
Collaborate with Sales, Client Success, Product, Analytics, and Executive Leadership to commercialize APD programs.
Develop APD proposals aligning capabilities with client goals, including benefit design changes and contribution strategies.
Included Health delivers integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone and break down barriers to provide high-quality care for every person in every community.
Shape how customers, partners, and employees learn and adopt the Arcadia platform as the highest-level authority for training strategy.
Lead complex training initiatives including new product education and serve as a strategic partner to executive stakeholders.
Build scalable training infrastructure including onboarding curricula, certification programs, and asynchronous learning content.
Arcadia transforms complex healthcare data into a unified foundation for health, helping organizations deliver better care and lower costs. They are a team of fiercely driven individuals committed to making healthcare more sustainable, growing fast as a market leader in population health management.
Lead strategic initiatives end-to-end, owning CEG transformation workstreams from problem framing through execution, including commercial model, delivery model, operating model, or renewals transformation.
Shape CEG strategy by translating ambiguous executive direction into structured options with clear tradeoffs, building analytical models, and developing narratives for SVP and C-level audiences.
Drive cross-functional alignment and build for scale by designing frameworks, playbooks, and operating cadences that productize how CEG runs transformation.
ServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.
Drive key workstreams within large-scale implementation projects for new hospital partnerships.
Partner with hospital leaders and cross-functional teams to execute program launches and build project plans.
Evaluate workflows, design efficient processes, and coordinate across IT, operations, and clinical teams.
Shields Health Solutions partners with hospitals to build and operate specialty pharmacy programs, improving patient access to care. They are a growing company that offers a fast-paced, consulting-style environment with real ownership over impactful workstreams.
Support discovery phases to understand client contact centre operations, processes, and technology.
Contribute to the design of future-state operating models and service improvements.
Assist in building simple business cases and benefits models.
TTEC Digital coaches clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee first process. They provide a place where employees know they can thrive.