Participate in client requirements gathering and translating business needs into functional specifications.
Conduct fit/gap analysis between client requirements and platform capabilities.
Configure and customize client platforms to deliver agreed solutions.
Bursting Silver delivers technical solutions to Canadian and US non-profits, including professional associations, unions, regulatory bodies and non-governmental agencies. As a 2-time Top 100 Best Workplaces in Canada and 4-time Great Place to Work® Certified company, Bursting Silver has staff across Canada and the United States, and we pride ourselves on having fun while we work!
Monitor client inventory in Machinify and client systems, perform requirements gathering, and implement processes to resolve client issues.
Enter, track, and follow up on tickets to ensure timely resolution for client production issues and support internal Operations teams through regular meetings.
Support client invoicing and reconciliation processes, generate client reporting, and act as a liaison between clients and internal IT/Operations teams.
Machinify is a healthcare intelligence company that specializes in AI-powered solutions for payment integrity and cost management across the healthcare payment continuum. The company is a digital-first organization with a culture that empowers employees to do their best work in a flexible and trusting environment.
Meet client needs by collaborating across business functions and following through on outstanding items.
Track internal performance to confirm client expectations are consistently met while maintaining accurate client records.
Research issues, access necessary resources, and escalate to appropriate internal experts for comprehensive resolution.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Our team is on a mission to empower people to lead healthier lives.
Interpret medical rules, regulations, fee schedules, and edits that payers post.
Understand and manipulate payer data to build federal, state, and commercial coding and financial tables.
Maximize the efficiency and use of product solutions by properly maintaining payer specific edits.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets and have an amazing team of 25,200 people in 32 countries.
Provide lead-level support and day-to-day oversight for Patient Services operations, including workflow coordination, issue escalation, and support for patient coordinator team members.
Serve as a key operational partner for the Salesforce implementation and migration, helping support requirements gathering, user acceptance testing, workflow validation, data review, training, adoption, and post-launch stabilization.
Partner with internal stakeholders to translate patient services workflows, coordinator needs, provider interactions, and program requirements into clear business and functional requirements.
PRO-spectus aims to break down access barriers and support patients in receiving the care they need. They have created a culture that is supportive, dedicated, and teamwork driven, celebrating each other’s joys in personal life and professional accomplishments, promoting meaningful relationships and friendships.
Get an understanding of our platform, understanding of customer business needs and their use of the system.
Map client’s data fields to the ones we have in the application.
Prepare integration requirements.
Erbis is a thriving tech powerhouse where innovation meets opportunity. We specialize in building cutting-edge software solutions that drive success for businesses worldwide.
Drive the improvement and evolution of business operations by understanding the company's continuously changing needs.
Coordinate and facilitate cross-functional stakeholders in analyzing business processes and recommending solutions.
Manage communication and status updates of inflight work and initiatives to keep business stakeholders informed.
symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows. They are a remote-first company with employees working across the United States, India, and the Netherlands and they value teamwork, championing customers, and leading through equality and integrity.
Own the intake and discovery process for internal data initiatives.
Translate business requirements into clear, dev-ready documentation.
Identify gaps, conflicts, or risks in requirements early and resolve them.
Mitratech builds products that simplify operations in the Legal, Risk, Compliance, and HR functions. They are a team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture.
Leads requirements gathering, analysis, and validation for complex, initiatives involving global corporate travel systems.
Partners with Business Product Owners and stakeholders to recommend solutions, identify risks, dependencies, and opportunities.
Produces clear, high-quality business and system requirements documentation, including user instruction and operational support materials.
ALTOUR is a globally recognized leader in corporate travel management. They have more than 1,000 team members and a presence in over 80 countries, they embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions.
Lead business readiness and enablement activities for service and operations teams aligned to the Product Development Lifecycle (PDLC).
Define and execute internal communication strategies, create content for internal channels, and project manage User Acceptance Testing (UAT) readiness.
Partner with cross-functional stakeholders to coordinate training, reinforcement activities, and support adoption and post-launch feedback and metrics tracking.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers, with a vision to make Health Savings Accounts (HSAs) as widespread as retirement accounts by 2030. The company fosters a culture where the person is valued more than the position, emphasizing teamwork and inclusion in a fast-paced, service-driven environment.
The Business Analyst will serve as a key liaison between business stakeholders and the technical delivery team.
This role is responsible for eliciting, analyzing, documenting, and validating business requirements.
They will translate business needs into clear, actionable requirements, and support product backlog management.
Cayuse Civil Services, LLC provides professional services. We foster technical solutions that meet customer needs, promote teamwork, and prioritize quality in deliverables.
Drive complex cross-functional initiatives to advance pod-level objectives and ensure stakeholder alignment.
Build scalable workflows and processes from scratch to improve efficiency, reliability, and throughput.
Leverage data tools like Looker and SQL to extract insights, validate assumptions, and synthesize findings into clear recommendations.
Headway builds a new mental healthcare system accessible to everyone by automating insurance credentialing, claims, and payment reconciliation. It is a Series D company with over $325M in funding and a team dedicated to making therapy affordable.
Working with Arcadia customers to help solve complex business needs within the platform
Helping a customer gain trust in our data by explaining the transformations taking place
Partnering with technical operators to build complex customizations
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. They are growing fast and have emerged as a market leader in the highly competitive population health management software market.
Supports Medical Policy Directors (MPD) through various aspects of the New Policy processes.
Performs multi-faceted data and report analytics to provide accurate client or policy information.
Researches and examines client questions and drafts accurate responses.
Cotiviti provides payment accuracy and analytics-driven healthcare solutions. They have a large team, and cultivate an inclusive and equitable environment for all employees.
Configures the Origami platform to meet client requirements.
Designs and builds data conversion mappings and resolves exceptions.
Coordinates data conversion related activities with client and third parties.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate the complexities of risk, insurance, compliance, and safety management. Founded by industry veterans, Origami continues to add innovative product offerings for managing risk and facilitating compliance. Origami Risk is an equal opportunity employer committed to creating an inclusive and equitable environment for all employees.
Partner with business stakeholders across HR, Payroll, Benefits, Sales, and Client Services to elicit, analyze, and document business and functional requirements.
Translate business requirements into clear user stories, process flows, use cases, and functional specifications for technology delivery teams.
Provide Tier 2 application support by triaging, diagnosing, and resolving system issues; escalate complex incidents to Tier 3 or vendors as appropriate.
ExtensisHR is a Professional Employer Organization (PEO) in the U.S. with client employees in all fifty states. They deliver on their brand promise of helping organizations succeed through a people-first approach in solving customer’s ever-evolving HR needs.
Assess and document clinical workflows to support process improvement.
Translate clinical requirements into detailed technical specifications.
Design, develop, test, and maintain Cerner Command Language (CCL) scripts.
Cayuse Civil Services, LLC delivers solutions to complex problems. They foster technical solutions, promote teamwork, and prioritize quality in deliverables.
Support external customers with analyzing current business processes, developing business requirements, and documenting management processes.
Collaborate with customers to facilitate structured discussions, refine business processes, and decompose complex requirements.
Map requirements to CGI’s Momentum Financials to determine which needs are met through configuration.
Ibility, founded in early 2021, is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. The team is fun, passionate, bold, and creative and lives its mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!
Support cross functional projects across all Workday functional areas.
Capture business process requirements, and translate these requirements into effective technical solutions.
Ensure data integrity and compliance by developing and managing audits that review and maintain data consistency between systems.
Justworks provides solutions for businesses so they can focus on their operations, specifically solving HR issues with data-driven approaches. The company fosters a welcoming and casual environment with great benefits, wellness programs, company retreats and values its employees.
Collaborate across teams to ensure successful client implementations.
Document functional and non-functional requirements.
Support onboarding and training sessions for end-users.
Sagent is transforming the mortgage servicing industry by bringing a modern experience to loan servicing. Their platform helps lower costs, scale compliance and increase servicing value. Sagent is a joint venture with Fiserv Inc. and Warburg Pincus, and they value innovators.