Lead business readiness and enablement activities for service and operations teams aligned to the Product Development Lifecycle (PDLC).
Define and execute internal communication strategies, create content for internal channels, and project manage User Acceptance Testing (UAT) readiness.
Partner with cross-functional stakeholders to coordinate training, reinforcement activities, and support adoption and post-launch feedback and metrics tracking.
Lead project planning and manage multiple, ongoing software implementations
Define project scope, goals and deliverables
Track project deliverables and manage risk and issues using appropriate tools
Experian is a global data and technology company powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.
Prepare materials for ACO board meetings and assist in coordinating key events like retreats and kick-offs.
Design and implement key financial and KPI reports using business intelligence and customer relationship management tools.
Monitor compliance activities and support leadership on special projects and data requests in a rapidly changing startup environment.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. The company is the largest network of independent primary care in the United States, operating with a collaborative, inclusive, and remote-first culture.
Drive the improvement and evolution of business operations by understanding the company's continuously changing needs.
Coordinate and facilitate cross-functional stakeholders in analyzing business processes and recommending solutions.
Manage communication and status updates of inflight work and initiatives to keep business stakeholders informed.
symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows. They are a remote-first company with employees working across the United States, India, and the Netherlands and they value teamwork, championing customers, and leading through equality and integrity.
Collaborate with internal and external partners to improve data quality, streamline concept development, and optimize workflows.
Translate business needs into analysis by providing healthcare business knowledge with data, technical, and analytical expertise.
Perform data analysis and ensure implementation meets client and business requirements, functioning as a consultant to translate information needs into specifications.
TREND Health Partners is a tech-enabled payment integrity company facilitating collaboration between payers and providers to reduce waste and improve healthcare access. It is a dynamic and growing organization that promotes a collaborative and innovative work environment.
Serve as the primary post-sale partner, building trusted, strategic relationships.
Lead onboarding and training, monitor account health, and deliver regular business reviews.
Identify process improvements, strengthen internal workflows, and influence customer success strategy
Mural Health aims to make clinical trials easier for participants and caregivers by removing obstacles. They seem to be a startup, with a culture of collaboration and cross-functional teamwork.
Lead and scale agile project management practices.
Collaborate with cross-functional teams to improve project outcomes.
Develop and implement project strategies to enhance efficiency.
Konovo is a global healthcare intelligence company with a mission to transform research through technology, enabling faster, better, connected insights. With over 300 employees across 5 countries, they collaborate to support some of the most prominent names in healthcare.
Coordinate the end-to-end delivery of compliance and regulatory reporting across cross-functional teams.
Partner with Compliance and business stakeholders to gather, document, and translate reporting requirements into actionable deliverables.
Manage intake, prioritization, timelines, approvals, and delivery of recurring and ad hoc reporting requests.
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. The company works with over 660,000 providers, handles over 12 million prior authorization requests annually, and its team of Coherenauts embodies core values of empathy, candor, and kindness in a diverse, inclusive, and growth-oriented environment.
Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.
Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Develop and execute strategic communications plans to support health plan contract transitions and enhance member education.
Audit and improve existing member communications, design new materials, and coordinate cross-functional activities.
Perform technical edits, QA checks, and Section 508 compliance reviews on publications and manage stakeholder engagement.
ATL is a contractor supporting federal health programs, including the WTC Health Program, focusing on medical monitoring and treatment for eligible members. It is a company that invests in employee professional growth and maintains a culture of consistent, professional communication.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.
Build caring connections with every member by always leading with empathy, patience, and respect, ensuring members feel heard, supported, and valued.
Own each member interaction end-to-end, taking accountability to resolve inquiries during the initial contact and ensuring clear follow-through when additional steps are required.
Accurately respond to member inquiries regarding benefits, eligibility, services, policies, and procedures in a clear, confident, and member-friendly manner.
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and the chronically ill. It is a fast-growing company with a team passionate about transforming lives through high-quality, low-cost care.
Serves as the vital link between overarching strategy and practical execution, evaluating processes and implementing changes to enhance team and project efficiency.
Leads major initiatives, coordinates cross-functional teams, and refines processes to boost organizational performance while supporting program execution and timeliness.
Analyzes current workflows, identifies inefficiencies, and utilizes data-driven strategies to redesign processes and automate workflows for operational effectiveness.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, focusing on defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, it delivers mission-ready technology and AI to federal agencies with a collaborative and agile culture.
Conduct IOP orientations for new patients, introducing program structure, expectations, and resources.
Lead discharge planning beginning at admission, ensuring linkage to outpatient providers, community resources, and payor-approved step-down services.
Track engagement, discharge, and readmission metrics; report trends to the Clinic IOP Director for quality-improvement initiatives.
Salma Health is reimagining brain healthcare by bringing together advanced diagnostics, evidence-based treatments, and continuous support under one connected system. Their multidisciplinary team delivers personalized care for people living with brain and mental health conditions.
Own and resolve complex customer scenarios with a strategic mindset.
Lead process improvement efforts and improve customer satisfaction.
Identify operational gaps through data analysis and field feedback.
Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. They are on a mission to personalize medical decisions for patients and physicians on a global scale.
Support the ongoing success of our strategic healthcare partnerships.
Manage small and mid-sized accounts while growing into broader leadership responsibilities.
Drive cross-functional initiatives that directly impact our mission of making mental healthcare work for everyone.
Rula is dedicated to treating the whole person and believes that by providing quality care, they can empower individuals to take charge of their mental health. They are a remote first company hiring in most U.S. states except Hawaii and aim to create a world where mental health is no longer stigmatized.
Manage enrollment processing, research, and resolve eligibility and enrollment issues.
Review plan documents and benefit attributes for accuracy and manage them within the internal system.
Process carrier and client contact changes with carriers and update all internal systems and client facing contact sheets.
Newfront is a modern insurance brokerage, transforming the industry with innovative technology and expertise. They are committed to fostering a diverse and inclusive workplace where employees can grow and contribute to the company's success.
Support the implementation, monitoring, and reporting of quality improvement activities for a national maternal mental health hotline.
Track program performance, maintain compliance documentation, and contribute to quality reports for federal stakeholders.
Assist in coordinating meetings, developing training materials, and building a culture of continuous quality improvement across a remote team.
Postpartum Support International works to promote awareness, prevention, and treatment of mental health issues related to childbearing. The organization is composed of dedicated and passionate individuals and operates a federally funded national hotline.
Drive implementation from end to end, both internally and externally with client teams
Partner with health plan and risk bearing provider clients to successfully launch Cohere Health products within their organization
Act as the key liaison between client implementation team and cross functional teams at Cohere to drive day to day implementation activities
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, and is backed by leading investors such as Deerfield Management. The Coherenauts who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles.
Maintain and update Health Scorecards to support executive engagement.
Coordinate and document internal discussions related to executive sponsor programs and account strategy.
Assist in preparation for Executive Business Reviews (EBRs) including planning and materials preparation.
Rimini Street is a global provider of enterprise software support, managed services, and Agentic AI ERP solutions. They serve Fortune Global 100, Fortune 500, midmarket, public sector and government organizations and are committed to innovation and client success.
Manages the development and implementation of infrastructure for field-wide data collection, program evaluation, and learning strategies.
Reviews and analyzes data from surveys and evaluations to distill actionable insights and drive program improvement.
Serves as a thought partner on data and research, contributing to data-driven meetings and training for teams and leadership.
FJC is an organization focused on fostering a learning and data culture, likely within the context of Jewish education or camping. It is a mission-driven organization that partners with field-wide teams and external stakeholders to improve programs through data and evaluation.