Conduct proactive patient outreach initiatives to identify and address quality gaps.
Collect quality data using various methods of data sourcing-EMR, claims, provider outreach.
Communicate quality performances, barriers and improvement strategies both internally and with customers.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers.
Oversee data infrastructure and systems, ensuring integrity and supporting evolving operational and contractual requirements.
Lead data analysis, visualization, and reporting, translating complex findings into actionable insights for stakeholders.
Supervise the CQI Specialist, provide team leadership, and build data capacity through training and fostering a data-informed culture.
Postpartum Support International promotes awareness, prevention, and treatment of mental health issues related to childbearing. It is a dedicated and passionate non-profit organization that supports families, trains providers, and connects families to informed resources.
Serve as primary onboarding liaison and support resource.
Conduct session audits and provide structured clinical coaching.
Evaluate facilitator competency using standardized rubric.
Charlie Health connects the world to life-saving behavioral health treatment, delivering personalized, virtual care. As a rapidly growing organization, it focuses on people with complex needs, expanding access to meaningful care and driving better outcomes from the comfort of home.
Review and audit clinical documentation for accuracy, timeliness, and regulatory compliance.
Ensure documentation meets Medicare Conditions of Participation, state regulations, and accreditation standards.
Lead and support Quality Assurance and Performance Improvement initiatives, tracking key clinical and operational indicators.
They are fixing US healthcare by building an AI-native physical care platform, starting with home health. The company is automating administrative work with AI to create a fundamentally different cost structure than incumbents, enabling them to serve more patients.
Management and oversight of a quality team conducting quality assurance activities.
Responsible for the successful execution of the Quality Improvement Program in accordance with CMS requirements.
Plans, organizes, and directs activities of Clinical Quality, including planning, training, and staff development.
HealthEdge is committed to workforce diversity and actively encourages all qualified persons to seek employment. They provide effective and efficient solutions to complex business problems.
Strengthen post-discharge engagement and increase alumni readmissions through structured outreach and relationship management.
Serve as the primary human contact for the alumni communication platform, ensuring timely responses and facilitating warm handoffs to Admissions for step-back care.
Track alumni engagement metrics and collaborate cross-functionally with Admissions and Clinical leadership to support conversion strategy and risk escalation.
Lightfully Behavioral Health is a growing leader providing high-quality, evidence-based mental health treatment on a full continuum of care, including residential and virtual services. The company emphasizes a supportive, mission-driven culture that values authenticity, compassion, and integrity for both clients and staff.
Lead business readiness and enablement activities for service and operations teams aligned to the Product Development Lifecycle (PDLC).
Define and execute internal communication strategies, create content for internal channels, and project manage User Acceptance Testing (UAT) readiness.
Partner with cross-functional stakeholders to coordinate training, reinforcement activities, and support adoption and post-launch feedback and metrics tracking.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers, with a vision to make Health Savings Accounts (HSAs) as widespread as retirement accounts by 2030. The company fosters a culture where the person is valued more than the position, emphasizing teamwork and inclusion in a fast-paced, service-driven environment.
Lead program operations including onboarding, scheduling, communication, and documentation to meet CARF standards.
Track and support residents' supervision hours, training progress, and licensure milestones while coordinating with clinical, HR, and compliance teams.
Maintain a small clinical therapy caseload, providing direct client care and assisting with client coordination such as referrals.
Backpack Health delivers behavioral health care with a focus on youth and families. It is a collaborative, mission-driven team that offers a supportive culture and values diversity and inclusion.
Coordinate the end-to-end delivery of compliance and regulatory reporting across cross-functional teams.
Partner with Compliance and business stakeholders to gather, document, and translate reporting requirements into actionable deliverables.
Manage intake, prioritization, timelines, approvals, and delivery of recurring and ad hoc reporting requests.
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. The company works with over 660,000 providers, handles over 12 million prior authorization requests annually, and its team of Coherenauts embodies core values of empathy, candor, and kindness in a diverse, inclusive, and growth-oriented environment.
Audits clinical documentation and coding for inpatients, emphasizing mortality reviews to identify improvement opportunities and ensure compliance with guidelines.
Collaborates with clinical teams and medical staff as an expert educator to develop strategic plans and teaching tools that improve quality metrics and outcomes.
Manages advanced project work including Risk Adjustment and Quality Abstraction, while partnering with departments like IT and Analytics to design new workflow solutions.
Northwestern Medicine is a leader in the healthcare industry focused on a patient-first approach to cultivate a positive workplace. The organization provides competitive benefits like tuition reimbursement, loan forgiveness, and 401(k) matching to take care of its employees as part of a large health system.
Own clinical quality strategy for a rapidly scaling network spanning 20+ states, 400+ clinicians, and multiple care models.
Build clinical compliance policy infrastructure that anticipates growth rather than reacts to it.
Lead and develop a team that grows with the organization.
Cartwheel builds a new kind of mental health program for kids that puts schools at the center, supporting school staff. They are an early-stage company backed by top investors and looking for mission-driven teammates.
Drive quality, safety, and compliance through systems by identifying issues and implementing process improvements.
Execute order management and EMR workflows by reviewing and approving new orders and supporting clinical escalations.
Manage end-of-episode processes, hospital holds, and monitor patient status and quality compliance through dashboards and alerts.
They are building an AI-native physical care platform to fix US healthcare, starting with home health. The company has assembled a team of AI experts from leading firms and paired them with healthcare veterans to operate at the speed of an AI company.
Build caring connections with every member by always leading with empathy, patience, and respect, ensuring members feel heard, supported, and valued.
Own each member interaction end-to-end, taking accountability to resolve inquiries during the initial contact and ensuring clear follow-through when additional steps are required.
Accurately respond to member inquiries regarding benefits, eligibility, services, policies, and procedures in a clear, confident, and member-friendly manner.
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and the chronically ill. It is a fast-growing company with a team passionate about transforming lives through high-quality, low-cost care.
Handle inbound client contacts across phone, email, and chat
Monitor live call center queues and maintain service level expectations
Coach agents in real time and assist with escalations
The company helps clients navigate service animal and emotional support animal programs through documentation processes. They value supporting people and their animals.
Consult with clients to discover and document needs, provide expert guidance, and propose best practice solutions for clinical communication platforms.
Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
Prioritize and manage many tasks simultaneously in a fast-paced environment while exceeding client expectations.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, accelerating speed to care by optimizing provider schedules and routing communications. The company has over 400 employees and a collaborative, tech-forward culture that values growth, transparency, and innovation.
Managing data workflows and analysis in support of the Quality team.
Collaborating on cross-functional projects to embed quality measures into standard operations.
Building high-impact quality analytics and supporting the design of patient outcome metrics.
Aledade, a public benefit corporation, empowers independent primary care, helping practices, health centers, and clinics deliver better care and thrive in value-based care. Founded in 2014, they've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.