Source Job

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves underserved populations. As a tech-enabled medical group, they deliver whole-person care by partnering with organizations deeply connected to communities.

• Conduct IOP orientations for new patients, introducing program structure, expectations, and resources.
• Lead discharge planning beginning at admission, ensuring linkage to outpatient providers, community resources, and payor-approved step-down services.
• Track engagement, discharge, and readmission metrics; report trends to the Clinic IOP Director for quality-improvement initiatives.

Salma Health is reimagining brain healthcare by bringing together advanced diagnostics, evidence-based treatments, and continuous support under one connected system. Their multidisciplinary team delivers personalized care for people living with brain and mental health conditions.

• Manage a caseload of ECM members with complex behavioral health needs.
• Conduct in-person home visits and community-based meetings.
• Utilize brief behavioral health therapeutic interventions as necessary.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.

• Conduct outbound calls and virtual outreach to provide information and education about Accompany Health services.
• Support patients by answering questions, addressing concerns, and providing guidance.
• Document interactions and maintain accurate records of patient outreach activities.

Accompany Health provides dignified, high-quality primary, behavioral, and social care to patients with complex needs, offering at-home and virtual care, plus 24/7 support. Their teams are distributed across the country and are committed to evidence-based practice, focusing on the health outcomes most important to their patients.

• Answer calls and resolve questions, routing to appropriate departments.
• Complete documentation in EMR and marketing systems, including initial prescreening.
• Schedule new and returning patients and complete follow-up duties.

Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.

• Plan, direct, and evaluate potential patients through assigned referral system.
• Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
• Build a positive relationship with physicians, physician office staff, and hospitals to help market facilities and their services.

NeuroPsychiatric Hospitals (NPH) is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, they’re expanding access to our unique model of care across the United States.

• Support the implementation, monitoring, and reporting of quality improvement activities for a national maternal mental health hotline.
• Track program performance, maintain compliance documentation, and contribute to quality reports for federal stakeholders.
• Assist in coordinating meetings, developing training materials, and building a culture of continuous quality improvement across a remote team.

Postpartum Support International works to promote awareness, prevention, and treatment of mental health issues related to childbearing. The organization is composed of dedicated and passionate individuals and operates a federally funded national hotline.

• Serve as the first point of contact for families seeking behavioral health treatment during after-hours, providing empathetic support and guidance.
• Conduct initial phone assessments to understand client needs and use active listening to build rapport with families.
• Accurately document all interactions in Salesforce CRM and coordinate with internal teams to ensure seamless care transitions.

Embark Behavioral Health provides behavioral health treatment programs, offering hope and healing to families. It is an organization committed to diversity and enriching therapeutic experiences for its community.

• Build and maintain strong client relationships.
• Conduct consultative conversations to understand client needs.
• Simplify complex information into accessible guidance.

Jobgether is a company that connects job seekers with employers through an AI-powered matching process. They focus on fairness, objectivity, and speed in the hiring process.

• Assist in monitoring compliance of medication prescribed by the physician or psychiatric provider.
• Provide psychoeducation, coping skills, and therapeutic worksheets through a structured care plan.
• Provide information to patient on community services and resources.

Optima Medical is an Arizona-based medical group with 30 locations and over 130 medical providers, who care for more than 200,000 patients statewide. They aim to improve the quality of life throughout Arizona by helping communities live better and longer through personalized healthcare.

• Make outbound calls to prospective business clients from primarily cold lead sources.
• Qualify leads to identify potential sales opportunities.
• Schedule appointments for the Sales team with qualified prospects.

The N2 Company is a leading publisher of community magazines in America. They provide supportive and fulfilling remote work opportunities and foster a collaborative environment.

• Perform remote clinical counseling services to clients as scheduled and in accordance with company policies.
• Completion of written records for each patient including intake notes, progress notes and treatment plans.
• Maintain up to date and accurate patient files at all times.

Nolia Health provides virtual-first healthcare services for older adults and their family caregivers. They aim to elevate family caregiving as a central component of healthcare and ensure caregivers have the resources they need. Nolia is an early-stage startup committed to healthcare transformation.

• Provide outpatient services through our telehealth program.
• Partner with clients to achieve goals with comprehensive assessments.
• Utilize technology effectively, including telehealth software and communication tools.

Brave Health expands access to compassionate, high-quality mental healthcare via technology. They are a community health-centered organization dedicated to serving those who receive healthcare through Medicaid, making mental health care accessible and affordable.

• Provide emotional wellbeing and executive functioning coaching services to college students via video.
• Maintain timely documentation and follow established safety protocols to refer students needing clinical care to appropriate resources.
• Work primarily Monday, Tuesday, Wednesday mornings and possibly one evening shift per week, with flexible hours as part of a remote team.

Mantra Health is dedicated to revolutionizing student mental health care by providing universal access to high-quality teletherapy, wellness coaching, and tele-psychiatry services through partnerships with universities and colleges. Since its founding in 2018, the company has built a comprehensive treatment service and raised over $34 million, working with a diverse team to help students not only survive but thrive.

• Serve as primary onboarding liaison and support resource.
• Conduct session audits and provide structured clinical coaching.
• Evaluate facilitator competency using standardized rubric.

Charlie Health connects the world to life-saving behavioral health treatment, delivering personalized, virtual care. As a rapidly growing organization, it focuses on people with complex needs, expanding access to meaningful care and driving better outcomes from the comfort of home.

• Perform outbound calls to engage patients about the benefits of Salvo’s program and tech-enabled services.
• Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to onboard patients.
• Assist patients in understanding the cost of the program, including insurance coverage and financial responsibilities.

Salvo Health offers virtual care to patients at community specialty care practices, focusing on chronic gut health and metabolic conditions. The company has raised a Series A investment round and aims to provide continuous, interdisciplinary wraparound care.

• Implement, manage, and grow both new and existing SMB customer base, driving adoption, retention, and expansion.
• Serve as a subject matter expert and point of escalation for all SMB customers.
• Build and execute plans to accelerate revenue through Omada marketing best practices; ensure enrollment forecasts are met or exceeded.

Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. Omada's virtual care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest and breakthrough behavioral science. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems.

• Primarily responsible for making outbound calls to healthcare providers.
• Accepting inbound calls from healthcare providers.
• Answer questions about participation requirements, registration, assessment completion and scoring results.

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries. With over 66,000 employees, we combine scale, expertise and execution to create meaningful, measurable impact.

• Provide outpatient services through our telehealth program.
• Monday - Friday schedule; No weekends! Shift options include 10a-7p or 11a-8p ET.
• Additional compensation offered to bilingual candidates (Spanish)!

Brave Health expands access to compassionate, high-quality mental healthcare through technology. As a community health-centered organization, they are dedicated to ensuring that no one is left behind and are licensed with Medicaid and Medicare.

• Serve as the primary contact for CM/UM programs and operational questions related to the MyCare Platform.
• Build relationships with provider offices through outreach and timely follow-up, resolving issues within defined turnaround times.
• Educate providers on submission requirements, documentation, timelines, and available CM/UM resources.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while improving health outcomes.