Digital Customer Success Campaign Manager

What You'll Do:

• Design, launch, and improve digital customer journeys across onboarding, activation, adoption, expansion, and renewal.
• Develop targeted campaigns and optimize customer-facing communications to drive product adoption.
• Use customer signals and data to identify friction points and create timely interventions.

What You Bring:

• Experience in Digital Customer Success, Lifecycle Marketing, or Growth Operations within a SaaS environment.
• Strong writing skills with the ability to adapt messaging for different audiences.
• Ability to interpret data and work cross-functionally with Product, Marketing, and Data teams.

Our Culture:

• We prioritize collaboration, transparency, and a human-centric approach to cybersecurity.
• We embrace AI to accelerate work and improve customer experiences.
• We offer a remote-first environment with generous benefits and opportunities for growth.