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Manager, Customer Success - Enterprise Accounts
Motus
United States
Customer Success
SaaS
Salesforce
Manager of Customer Success
Unknown
Canada
Customer Success
Account Management
Leadership
What you can expect:
- Develop deep fluency in 1Password's product suite, CS methodology, and Enterprise customer profiles.
- Build strong working relationships with your team and key internal partners.
- Establish clear performance expectations and structured coaching rhythms.
What we're looking for:
- 10+ years in Customer Success or enterprise account management in SaaS.
- Proven ability to lead Enterprise CS teams through complex renewals and expansion.
- Deep familiarity with CS operating frameworks and platforms like Gainsight and Salesforce.
Our approach to work:
- This is a remote opportunity within Canada and the US.
- Occasional travel for offsites and customer events.
- We prioritize collaboration, transparency, and alignment with core values.
1Password
1Password provides enterprise password management and unified access management to secure identities and devices. With over 180,000 business customers and $400M ARR, the company fosters a human-centric, collaborative culture focused on innovation and digital safety.