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The Role:
- Own shift-level operations and lead Team Leads.
- Deliver five-star client experiences and resolve escalations.
What You'll Do:
- Coach, develop, and manage 3-4 Team Leads.
- Maintain SLAs and submit process improvements.
What You Bring:
- 4+ years in luxury travel and 2+ years in management.
- Strong Sabre proficiency and calm under pressure.
Why Ascend:
- Clear growth path and real support.
- Shape operations in a company growing 5x year-over-year.
Ascend
Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates. The company has grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and has 5x’d revenue year-over-year.