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Responsibilities:

  • Investigate and manage claims for lost, damaged, or defective products following company and carrier policies.
  • Ensure timely follow-up and resolution of claims, updating tracking tools with status and actions.
  • Communicate with carriers, vendors, and internal teams to resolve issues and support processing.

Requirements:

  • High School Diploma or equivalent with high-level proficiency in written and verbal English communication.
  • Proficient data entry skills with the ability to work independently and as part of a team.
  • Extremely organized with strong follow-through, attention to detail, and excellent communication.

Benefits and Culture:

  • Offers comprehensive medical, dental, vision, and life insurance, plus paid time off and holidays.
  • Promotes work-life balance and supports growth through training and professional development.
  • Empowers ownership with a financial benefit program and gives back through generosity initiatives.

SupplyHouse.com

SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. The company, founded in 2004, cultivates a supportive work environment that celebrates diversity and empowers its team members to reach their full potential.

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