Design and implement AI-powered solutions across CX tools like Zendesk, Salesforce, and Gainsight.
Build and maintain integration workflows and automations for ticket routing, case summarization, and proactive churn signals.
Develop internal APIs and scripts to streamline CX workflows and integrate third-party AI and automation platforms.
1Password is a cybersecurity company building the foundation for a safe, productive digital future, specializing in enterprise password management and Unified Access Management. The company serves over 180,000 businesses, prioritizes a human-centric approach, and fosters a remote-first culture that values collaboration, honesty, and excellence in a fast-paced environment.
Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
Develop OEM partner onboarding and value delivery assets for the customer journey.
Create business review frameworks and executive success summaries.
Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.
Accurately enter and update patient and billing information into internal and external systems.
Upload, organize, and maintain medical records and supporting documentation.
Review documents for completeness, accuracy, and compliance with insurance payer regulations.
Equip is a virtual, evidence-based eating disorder treatment program ensuring everyone can access treatment. Founded in 2019, Equip has been fully virtual and is proud of its highly-engaged, passionate, and diverse team.
Lead, coach, and inspire a telesales team focused on winning new business.
Drive new customer acquisition through proactive contact strategies.
Support consultants in account management, maximising upsell opportunities.
Yell has been helping local businesses thrive for over 60 years. They are the UK’s number one managed digital marketing partner, delivering innovative solutions in websites, SEO, social media, and paid advertising.
Provide daily phone coverage for the Claims 800 number to service customers and travel agents, assisting with first notice of loss and claim documentation requirements.
Handle routine claim inquiries accurately and document complex calls for forwarding to appropriate claim unit members, aiming to meet and exceed Key Performance Indicators.
Serve as a customer advocate and a member of the disaster recovery call center team, ensuring outstanding customer service and support for claim unit service goals.
Travel Insured International is a leading travel insurance provider with over 30 years in business, offering protection plans to consumers and agency partners. It is a key component of the Crum & Forster Specialty Business Unit within the Accident & Health division, committed to providing dependable coverage, value, and end-to-end customer satisfaction.
Participate fully in Agile ceremonies and SAFe PI Planning to ensure testability and acceptance clarity for user stories.
Develop and maintain manual and automated test cases aligned to acceptance criteria; execute acceptance testing to validate delivered functionality.
Coordinate defect identification, documentation, prioritization, and tracking in Jira; report defect trends and quality risks to stakeholders.
Altus Engineering, founded in 2003, is a Maryland-based small business that provides professional engineering services to the Department of Defense and industry customers. They pride themselves on providing outstanding professional and technical services through building and empowering teams that will continue to grow with them.
Join a team dedicated to protecting families and children through financial services.
Enjoy the flexibility of working remotely, allowing you to create a comfortable work environment.
Grow with a company that values your potential and provides opportunities for advancement.
Global Elite Empire Consultants is a third-party recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
Provide individual, family, and group therapy via secure telehealth platforms
Conduct comprehensive biopsychosocial assessments and diagnostic evaluations
Complete timely, accurate, and compliant clinical documentation in the EHR
Backpack Healthcare is redefining access to high-quality mental health care for children, adolescents, and young adults. As a clinician-led, minority-owned organization, they prioritize supporting their therapists.
Own full-cycle recruiting for Sales Engineers and Sales Engineering Leaders across AMS.
Lead with sourcing by building net-new pipelines via LinkedIn Recruiter, talent maps, and targeted campaigns.
Partner directly with Sales Engineering Leaders to forecast demand, define profiles, calibrate market compensation, and advise on process tradeoffs.
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. They are an AI-forward enterprise leveraging the world’s largest security data lake to power their cloud-native Zero Trust Exchange platform. They value transparency and constructive debate to build high-performing teams focused on customer obsession, collaboration, ownership, and accountability.