New Manager, Customer Success - Spain
Remote regions
SpainBenefits
5w PTO
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Build & Scale:
- Work alongside the US leadership team to build an EMEA team.
- Implement and improve scalable processes, tooling, and playbooks.
- Deliver results and a consistent customer experience.
Lead & Coach:
- Manage, mentor, and grow a team of CSMs.
- Support strategic customers and work with Channel teams.
- Lead by example, doing the customer work.
Drive Customer & Revenue Outcomes:
- Ensure CSMs are executing success strategies and co-creating plans.
- Drive measurable results in app adoption, retention, and expansion.
- Own a small book of business.
Appfire
Appfire empowers teams to break silos and collaborate seamlessly through their software solutions. With 850+ employees across 28 countries, they foster a remote-first environment where everyone is respected and invested in for professional and personal growth.