Similar Jobs
See allCustomer Marketing Manager
Energage
US
Customer Success
SaaS
HR Tech
Startup Customer Success Manager
Ashby
US
Customer Success
Account Management
Program Management
Manager, Customer Success
Practice Better
North America
SaaS
Jira
Zendesk
Customer Success Manager (US)
FutureFit AI
US
Customer Success
SaaS
Relationship Management
New Manager of Customer Success - US Remote
PerfectServe
US
Customer Success
Account Management
SaaS
Who will love this job:
- A proud advocate – you will be the voice of our customers while remaining compassionate and effective
- A collaborator – you thrive on working with a team of cross-functional partners through renewals
- An educator – you're a coach to customers on hiring practices and product suite
What you’ll do:
- Illustrate business value by defining clear metrics and proof points for customer engagements
- Demonstrate thought leadership and be a valued internal resource across sales and engineering
- Communicate critical customer concerns and use understanding of trends to influence talent strategy
You should have:
- Experience in Customer Success as a Customer Success Manager, or similar role
- Project management expertise
- Background in SaaS, a plus
Azbuka
Azbuka is on a mission to make the world a more empathetic and creative place with great stories that can be heard and shared by anyone, anytime, anywhere. They strive to foster a global community of readers by bringing people together through their 'corner bookshop' chain, online bookclubs and streaming subscription service with thousands of audio & e-book titles in dozens of languages.