Similar Jobs
See allCustomer Service Representative (Remote)
Enova International
US
Communication
Active Listening
Adaptability
Product Specialist
Board Intelligence
Customer Service
Technical Support
Communication
Customer Support Specialist I
Loopio
Canada
Customer Support
Zendesk
Jira
Customer Success Agent
Social Discovery Group
Global
Customer Service
English
Typing
Customer Experience Associate
Lithic
US
Writing
Communication
Problem-solving
About the opportunity:
- Join our Enterprise Fitness vertical on a 6-month fixed-term contract as the first point of contact for fitness and wellbeing consumers worldwide.
- Act as an extension of our customers’ teams, helping them focus on engaging members and growing their business.
Your role:
- Answer phone calls, emails, and chats promptly to provide high-level customer service.
- Resolve first-line queries regarding payment contracts and collect overdue balances.
- Record all activities accurately and escalate complex issues as needed.
What we're looking for:
- Excellent communication skills, active listening, patience, and empathy.
- Ability to build positive relationships and solve problems in a fast-paced environment.
- True team player willing to go the extra mile.
Perks and benefits:
- #GiveBackDays: 3 extra days off to volunteer in your local community.
- Access to free mental health support and flexible working arrangements.
- Ongoing dedication to Diversity & Inclusion through global mentorship programs.
Xplor Technologies
Xplor Technologies provides modern vertical software, embedded payments, and AI-powered capabilities to businesses in fitness, recreation, and service industries. With over 130,000 businesses in 72+ countries, the company emphasizes a culture of core values such as finding a better way and doing the right thing.