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About the Role:
- You will be the first point of contact for customers and service providers via phone, email, text, and web chat.
- Help with booking, canceling, rescheduling services, and resolving work order and policy issues.
- Troubleshoot software issues and collaborate with a remote team.
Requirements:
- Ability to analyze customer emails and provide thoughtful responses.
- Comfortable handling phone calls without nervousness.
- Skilled in tracking multiple issues and troubleshooting software.
Benefits:
- Health Insurance available.
- Paid Time Off.
- Fully remote position with flexible communication tools.
Qleen
Qleen makes it easy for homeowners to automate chores from house cleaning to yard maintenance, window cleaning, and pool maintenance using vetted providers and an online booking system. We are a growing company that values detail, self-management, and quality in our remote team members.