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About the Role:
- Support members on their healthcare journeys as part of the Member Care team.
- Visit clients onsite across Georgia to provide in-person assistance.
- Partner with Account Management, Claims, and Provider teams to help group members use their benefits.
What You'll Do:
- Act as in-person support for client groups after enrollment and during escalated periods.
- Build rapport and maintain positive relationships with existing members.
- Provide excellent customer service through calls, web chats, and emails in a timely manner.
What You'll Bring:
- Access to reliable personal transportation and willingness to drive across Georgia.
- Strong empathy, communication, and problem-solving skills.
- Desire to grow within the company with opportunities for advancement.
Sidecar Health
Sidecar Health is redefining health insurance to make healthcare affordable and attainable. Their team includes tech leaders, policy makers, and healthcare professionals driven to fix the broken system with a personalized, transparent approach.