Support global onboarding and identity verification (KYC) processes by working with internal systems and teams.
Monitor and analyze service-related cases and issues reported internally, identifying trends and opportunities for process improvements.
Collaborate with product, compliance, risk, and operations teams to ensure effective handling of platform-related needs.
BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Ensure timely, high-quality coding analysis production by tracking performance and enforcing standards.
Manage content searches, uploads, and data checks while supporting junior coding teams with guidance.
Assist with data exports, charting, and report production using Excel and PowerPoint.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. Serving over 75,000 companies including 84% of the Fortune 500, the company fosters an inclusive culture committed to diversity and innovation.
Evaluate podcasts in Simplified Chinese for metadata accuracy, explicit content, rights infringement, and artwork design.
Complete up to 20 hours of work per month using a MacBook/Mac device.
Participate in two rounds of interviews and adhere to Client's content guidelines.
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train advanced AI systems. They build smarter AI with a diverse community in 100+ countries, emphasizing flexibility, growth, and support.
Maintain the quality and accuracy of NIQ's databases through product coding, data validation, and categorization.
Identify, investigate, and coordinate resolution of data-, process-, or product-related queries.
Analyze gaps and provide feedback to country teams to drive compliance with standard operating procedures.
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view of consumers and markets worldwide. With operations in over 100 markets and covering more than 90% of the world's population, we are committed to fostering an inclusive workplace and driving innovation through diversity.
Support Mandarin-speaking families and students throughout the Empowerly college admissions journey, including onboarding, counselor matching, and ongoing communication.
Respond to and resolve customer inquiries via phone, email, and CRM tools within internal SLAs, working cross-functionally to ensure positive outcomes.
Collaborate with the operations team to improve processes, monitor satisfaction through surveys, and represent the Empowerly brand to current and prospective customers.
Empowerly is an education technology company that personalizes college and career counseling, using a data-driven platform and personalized guidance from former admissions officers. It is a rapidly growing, mission-driven, venture-backed company with a fully remote global workforce focused on building world-class advisory services.
Support research on misuse of Turnitin products and take action to halt offending accounts.
Analyze misuse reports to identify anomalies and unauthorized activities.
Work with teams to detect essay mills and improve identification of misuse cases.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. With over 16,000 academic institutions using their services in more than 185 countries, they offer a remote-first culture and a comprehensive benefits package.
Annotate and review multimedia data accurately using defined labeling rules, including event tagging and object attributes.
Perform self-QA and participate in calibration sessions to maintain consistency and high accuracy across projects.
Coordinate with stakeholders to meet throughput and quality targets while tracking and documenting recurring issues.
Welo Data provides AI services including data annotation for multimedia content. They are a global company offering remote opportunities, emphasizing a dynamic network and community for contributors.