Similar Jobs
See allCustomer Service Representative | Bilingual: Mandarin-English (Remote)
Wing Assistant
China
Customer Service
Communication
Tech Savvy
Customer Success Specialist
Think Academy US
Customer Service
Communication
Problem-solving
Concierge Support Specialist
Consilio
US
Customer Service
Problem Solving
Microsoft 365
Mandarin Junior Operations Support Associate
Btse
Mandarin
English
KYC
Mandarin Speaking MA Licensed 1099 Mental Health Therapist
Mantra Health
US
CBT
DBT
ACT
About Empowerly:
- Education technology company personalizing college and career counseling for students.
- Fully remote, global workforce with a mission to empower students through data-driven tools and expert guidance.
About the Role:
- Provide exceptional support to Mandarin-speaking families and counselors throughout the Empowerly journey.
- Manage onboarding, communication, and issue resolution across multiple platforms.
Requirements:
- Fluent in Mandarin and English with 1-2 years of customer experience in a similar role.
- Strong organizational skills, ability to work evenings/weekends on a flexible schedule.
Compensation:
- $65,000-$80,000 per year, depending on experience.
- This role is remote and open to U.S. citizens based in EST or CST time zones.
Empowerly
Empowerly is an education technology company that personalizes college and career counseling, using a data-driven platform and personalized guidance from former admissions officers. It is a rapidly growing, mission-driven, venture-backed company with a fully remote global workforce focused on building world-class advisory services.