Provide high-touch concierge-level support to members as the first point of contact.
Guide members through their health journey, including scheduling blood draws and platform orientation.
Ensure every interaction is seamless, empathetic, and solutions-focused.

Qualifications:

2+ years of customer support experience in a fast-paced, high-touch environment.
Concierge and/or healthcare support experience strongly preferred.
Excellent critical thinking, problem-solving skills, and meticulous attention to detail.

About Superpower:

A new health system extending and enhancing human life, with a focus on lab testing, data aggregation, AI, and peptides.
Grown 10x over the past 6 months, with a team of top-tier global talent and a health-first culture.
Backed by top investors like Forerunner, 8VC, and influencers such as Shaan Puri and Logan Paul.

Superpower

Superpower is a new health system on a mission to extend and enhance human life, starting with lab testing, data aggregation, and AI. The company has grown 10x over the past 6 months while halving CAC, and is now gearing up for hyper growth with a global team.

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