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Accountabilities:
- Manage operational activities including system monitoring, data reconciliation, and reporting.
- Provide functional and technical support to users, ensuring a positive client experience.
- Investigate, troubleshoot, and resolve system and client issues through root cause analysis.
Requirements:
- 2+ years of experience in technical support, systems analysis, or software testing.
- Degree in Computer Science, Engineering, or related discipline.
- Strong analytical and troubleshooting abilities, including root cause analysis.
Benefits:
- Competitive annual base salary range of approximately $57,000 to $67,000 CAD.
- Comprehensive total rewards package including paid time off and flexible benefits.
- Employer-supported pension and share purchase programs.
Partner Company
They provide technology solutions that help individuals manage important financial and workplace benefits. The company is technology-driven and impact-focused, with a collaborative remote culture.