Instructor-Led Training Specialist: Program Designer and Coordinator

Learning Needs Analysis:

• Conduct intake calls, workshops, and focus groups to uncover training needs and performance gaps.
• Use analysis frameworks like task/skills analysis and journey maps to structure insights.
• Summarize key findings in client-facing reports and presentations.

Program Design:

• Create high-level designs and curriculum maps that define modalities, duration, and instructional strategies.
• Design meaningful activities and practical exercises that align with learning objectives.
• Leverage technology like MS Teams features to enhance interactivity in course designs.

Program Coordination:

• Oversee successful implementation and align cross-team parties including facilitators and stakeholders.
• Identify and mitigate risks and error traps during execution.
• Provide clear handoffs to team members and ensure alignment with solution vision.