Deployment Lead

Key Responsibilities:

• Own end-to-end client deployment execution from kickoff through go-live and post-launch transition, setting and managing client expectations in alignment with contractual scope.
• Develop and lead integrated Deployment and Change Management plans that align to the client’s business needs, driving successful product adoption while mitigating client and operational risk.
• Serve as the primary client-facing deployment owner during onboarding, building trusted relationships quickly and providing clear communication and proactive issue management.

Qualifications:

• Experience leading complex client-facing initiatives in deployment, implementation, client success, or change management roles.
• Proven ability to manage cross-functional workstreams and influence without direct authority.
• Strong client communication skills and ability to translate complex concepts into actionable plans, with the ability to manage ambiguity and competing priorities.

Benefits and Compensation:

• This role has a market-competitive salary with an anticipated base compensation range of $114,800 - $150,000, and may be eligible for a sales-based incentive or performance-based bonus.
• Benefits include a flexible working environment, comprehensive health insurance (medical, Rx, dental, and vision), industry-leading parental leave, life insurance, and education support.
• Additional benefits include flexible spending accounts, a Health Savings Account with company contributions, 401(k) retirement plan with company matching, disability insurance, tuition reimbursement, and a discretionary paid time off program with 11 paid holidays.