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Why this role matters:
- Own renewal outcomes for a portfolio of global customers.
- Build strategies and relationships that will influence gross revenue retention.
- Ensure customer satisfaction.
What you’ll do:
- Keep Salesforce pipeline up-to-date and deliver accurate forecasts.
- Identify expansion opportunities and collaborate with Sales.
- Partner with Legal, RevOps, and Finance to navigate non-standard terms.
What you will bring:
- Experience in Customer Success, Renewals, or Account Management within B2B software/SaaS.
- Strong executive communication skills.
- High analytical rigor with experience in forecasting and pipeline management.
Ivanti
Ivanti empowers IT and Security teams across the globe. Ivanti values every voice and builds and delivers world-class solutions for its customers through diverse and inclusive hiring, decision-making, and a commitment to its employees and partners.