VP of Services, Customer Success & Support
Remote regions
GlobalBenefits
6w PTO
26w maternity
26w paternity
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About Us:
- We are a security-first enterprise AI company.
- We build cutting-edge foundation models and end-to-end products.
The Role:
- Lead post-sales teams to drive adoption and customer success.
- Define the customer lifecycle and influence the product roadmap.
- Champion the customer at the executive level.
Perks:
- 6 weeks paid vacation, parental leave top-up.
- Full health and dental benefits.
- Home office stipend and remote-friendly culture.
We're looking for:
- 10+ years of leadership experience in Customer Success.
- Background in AI, ML, Data Engineering.
- Exceptional relationship builder with a collaborative mindset.
Cohere
We are a security-first enterprise AI company building cutting-edge foundation models and products. We are a global team of passionate researchers, engineers, and designers with offices in Toronto, London, NYC, and more.