Customer Service & Dispatcher

About the Role:

• The Customer Service & Dispatcher ensures all vendor-completed jobs are verified and documented each day.
• This role is vendor and customer-facing, focusing on outbound calls, email confirmations, and accurate data entry.

Responsibilities:

• Conduct outbound confirmation calls and follow-up emails with vendors to verify job completions.
• Obtain and upload before-and-after photos for junk removal jobs via Odoo.
• Update job details and completion statuses in Docket and internal systems.

Qualifications:

• Must have excellent verbal and written English communication skills.
• Strong attention to detail and data accuracy, ability to multitask.
• Experience in customer service, vendor coordination, or administrative support.

What We Offer:

• 100% Remote Work and 13th Month Pay.
• Healthcare (HMO) and Comprehensive Fringe Benefits.
• Paid Service Incentive Leave and Paid Philippines Holidays.