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About the Role:
- Serve as the operating owner for our GTM motion across both Sales and Customer Experience.
- Translate executive strategy into clear, executable operating plans.
- Help forecast accurately, run efficient sales and CX motions, and leverage AI and automation to scale impact.
Responsibilities:
- Ensure sellers have clear territories and actionable insights to hit revenue targets.
- Support annual and quarterly sales planning, including quota setting, territory design, and capacity modeling.
- Document, optimize, and enforce end‑to‑end sales processes from lead to renewal.
AI and Automation:
- Champion AI adoption across RevOps to eliminate manual work.
- Design and maintain AI‑powered workflows, alerts, and automation rules.
- Use AI tools to automate data pulls, reporting, and first‑pass analysis.
Customer Experience:
- Define NRR, GRR, and logo retention metrics.
- Document and optimize post‑sale workflows.
- Partner with CS leadership on coverage models.
Madison Logic
Madison Logic helps marketers align every decision-maker, in every buying group, at every stage of the journey using data-driven insights and strategic expertise. They have a global presence with offices in India, Singapore, the UK, and the US and are committed to a culture where every person feels confident navigating their unique path and inspired to grow every step of the way.