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About the Role:
- We need a detail-oriented Remote Chat & Email Support Representative.
- You will deliver exceptional customer service to help business owners thrive.
Responsibilities:
- Respond to customer enquiries via live chat and email professionally.
- Troubleshoot issues and guide customers to resolution efficiently.
- Maintain detailed records and collaborate with internal teams.
Qualifications:
- Proven customer support experience with strong chat/email skills.
- Excellent written communication and time-management abilities.
- Ability to work independently in a remote environment with reliable internet.