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Global

  • Respond promptly and professionally to customer enquiries via live chat and email.
  • Troubleshoot customer issues, identify solutions, and guide them to resolution.
  • Maintain detailed records of interactions and collaborate with internal teams.

Customer Service Written Communication Time Management CRM Problem Solving

20 jobs similar to Remote Chat & Email Support Representative

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$40,000–$70,000/yr
US

  • Serve as a point of contact for client inquiries and support requests
  • Provide clear communication and maintain accurate records of client interactions
  • Monitor tasks and ensure timely responses and resolutions in a remote setting

Aisles & Abroad is a travel and event-related services company that supports client communications and coordination tasks. They are a small to medium-sized organization with a supportive, collaborative team culture focused on growth and performance.

$35,000–$65,000/yr
US

  • Respond to client inquiries and provide timely, professional support
  • Coordinate and manage service-related requests using established processes
  • Maintain organized records of client interactions and support activity

We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.

Brazil

  • Respond promptly to customer inquiries via ticketing systems and written channels.
  • Guide customers through products, subscriptions, and order-related questions.
  • Build strong customer relationships through empathetic and solution-oriented support.

The company is a wellness-focused brand that provides products and services to customers. It operates as a remote-first startup with a young, collaborative team culture valuing ownership and continuous improvement.

US

  • Provide timely and effective responses to customer inquiries via phone, email, chat, and social media.
  • Review, investigate, and resolve customer issues to maintain high satisfaction.
  • Maintain accurate records of customer interactions and resolutions.

Chefman designs and sells kitchen appliances and smart cooking products. The company values customer satisfaction and fosters a collaborative team environment.

$27–$34/hr
US

  • Respond to customer inquiries via email, chat, and phone.
  • Resolve customer issues accurately and professionally.
  • Document customer interactions and maintain accurate records.

The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.

US

  • Provide online support for client inquiries related to reservations and scheduling.
  • Assist with coordination of hospitality-related services including accommodations and arrangements.
  • Maintain accurate client records and reservation details in internal systems.

The company provides online hospitality support coordination services. It offers a structured and supportive team environment with training and resources.

$28–$38/hr
Global

  • Provide professional support for customer bookings, inquiries, and service requests.
  • Coordinate and track services from start to finish, maintaining accurate records.
  • Deliver excellent customer experiences and escalate complex issues as needed.

AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.

US

  • Respond to customer inquiries via email and live chat with timely, professional communication.
  • Troubleshoot technical issues and become a product expert to educate customers on features.
  • Partner with cross-functional teams to improve processes and capture customer feedback.

WellSaid Labs is the leading AI voiceover studio for enterprise and professional use. They are a fast-growing company with a collaborative team culture focused on building AI responsibly.

$381–$381/mo
India

  • Manage administrative tasks, coordinate schedules, organize information, and assist with business activities in a remote setting.
  • Perform data entry, research, document management, and support customer communication and financial administration.
  • Handle calendar management, travel logistics, email correspondence, and operational tasks to improve business efficiency.

Our partner is a company seeking a Personal Assistant based in India, offering fully remote work. They provide a supportive and inclusive team environment with job stability and long-term career opportunities.

Global

  • Assist clients with booking requests, scheduling, and reservation coordination.
  • Communicate with clients via email, phone, and messaging platforms to provide updates and support.
  • Accurately enter, update, and maintain client information and booking details.

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

US

  • Provide professional customer support through phone, email, and other communication channels.
  • Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
  • Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

US

  • Assist clients with booking, scheduling, and service coordination via email, phone, and messaging platforms.
  • Maintain accurate client records, documentation, and timelines to ensure seamless service delivery.
  • Provide professional, timely client support and collaborate with internal teams to optimize workflow.

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. As a structured, remote team, we prioritize organization, responsiveness, and a high standard of client experience.

US

  • Provide administrative and operational support across various business functions.
  • Respond to customer, client, and vendor inquiries through email, phone, and online platforms.
  • Coordinate schedules, meetings, and maintain accurate business records and databases.

Lovisa LLC is a company that supports daily business operations, administrative functions, and customer communications. They value innovation, collaboration, and exceptional service, and are committed to helping employees grow professionally in a supportive and collaborative team culture.

Global

  • Answer incoming calls from clients in a professional and courteous manner.
  • Follow up with customers regarding inquiries, appointments, and ongoing requests.
  • Prepare and send estimates accurately and in a timely manner.

We are a company providing customer service solutions. We are a supportive team offering long-term remote opportunities and professional growth.

$45,000–$65,000/yr
US

  • Respond to client inquiries regarding travel services, scheduling, and reservations.
  • Coordinate travel details and provide clear updates, confirmations, and follow-ups.
  • Maintain accurate records and ensure a consistent, positive client experience.

This company provides travel coordination and support services for clients. They foster a supportive, remote team culture with structured onboarding and growth opportunities.

$45,000–$65,000/yr
Global

  • Communicate with clients via email and online platforms
  • Support scheduling, appointments, and coordination of client timelines
  • Assist with organizing event and experience details

Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. They support clients with weddings, events, honeymoons, and milestone experiences through thoughtful planning and personalized service.

Global

  • Support the leadership team in streamlining daily operations and client communication.
  • Receive comprehensive training and onboarding, with no prior VA experience required.
  • Enjoy a flexible, remote work environment with opportunities for mentorship and career growth.

Prime Banchan LLC is a well-established human resource and recruitment services firm located in Winter Garden, Florida, USA, focusing on investment management and financial planning. The company is governed by the Florida Department of State and offers a collaborative, growth-oriented environment.

Global

  • Serve as the primary client contact via email, phone, and chat, providing timely and empathetic support.
  • Manage client data in CRM systems, track support KPIs, and generate reports to optimize operations.
  • Troubleshoot inquiries, handle billing questions, and collaborate cross-functionally to resolve issues.

Citiside Property Management handles off-site management for investors with portfolios of homes and multi-unit apartments. They emphasize core values of trust, being a go-getter, and transparency, and operate with a dedicated team.

US

  • Spend approximately 95% of your time delivering exceptional customer service via phone, live chat, and email.
  • Apply problem-solving abilities to assist customers with software support for accounting, payroll, and tax-related inquiries.
  • Work independently for about 80% of the day while collaborating remotely with team members and attending meetings.

Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, they foster a high-trust environment where ideas move quickly and quality matters.

Colombia 4w PTO

  • Supporting customer happiness and retention by working cross-functionally with customer success, engineering, product, and sales.
  • Responding to support tickets, identifying issues, and relaying advanced problems with detailed notes for resolution.
  • Solving complex tickets using tools like SQL, creating knowledge base articles, and jumping on phone calls to debug.

Distru is the #1 ERP in the cannabis industry with $8B in sales processed through its platform. The fully remote global team has a 4.8/5 Glassdoor rating and is stable and profitable, investing heavily in new product lines.