Source Job

Global

  • Serve as the primary client contact via email, phone, and chat, providing timely and empathetic support.
  • Manage client data in CRM systems, track support KPIs, and generate reports to optimize operations.
  • Troubleshoot inquiries, handle billing questions, and collaborate cross-functionally to resolve issues.

Communication CRM Tools Excel Analytical Skills Problem-solving

20 jobs similar to Client Support Specialist

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US

  • Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
  • Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
  • Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.

Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.

US

  • Respond to client inquiries and provide timely, professional support
  • Coordinate and manage service-related requests using established processes
  • Maintain organized records of client interactions and support activity

We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.

  • Respond promptly to customer inquiries via phone, email, and chat, ensuring positive experiences.
  • Resolve complaints by identifying root causes and offering appropriate solutions.
  • Document interactions in CRM and collaborate with internal teams to escalate issues.

The company provides customer service solutions and seeks a customer support representative to join their team. They are an equal opportunity employer committed to fostering an inclusive workplace where all individuals are valued and respected.

US

  • Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
  • Document all interactions accurately and manage cases within company systems.
  • Escalate complex issues and collaborate with teams to ensure timely resolution.

Five Star Solutions provides customer service and support solutions. The company values diversity and is committed to a professional, diverse workforce, hiring the best available people.

US Unlimited PTO

  • Serve as the first point of contact via phone, chat, email, and web-based support portal to provide solutions.
  • Research, troubleshoot, and resolve support issues within response and resolution goals, identifying workarounds as needed.
  • Maintain detailed call and email records, prioritize issues based on SLAs, and meet customer satisfaction goals monthly.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. For over 35 years, they have served 20,000 global client companies, including 30% of the Fortune 500, and foster a diverse, inclusive culture with great people practices and learning opportunities.

Philippines

  • Support commercial real estate sales and business development through client outreach and relationship management.
  • Coordinate proposals, CRM tracking, and logistics for sales events and meetings.
  • Research prospective clients and manage pipeline data for reporting and forecasting.

The client is an employee-owned consulting firm specializing in environmental and building evaluation consulting, construction services, and site investigation. They value diversity, inclusion, and a collaborative work environment, with a focus on employee wellness, flexibility, and work-life balance.

Latin America Europe 2w PTO

  • Answer incoming customer phone calls and guide vehicle sellers through the online listing and auction process.
  • Accurately document every customer interaction in the CRM and coordinate with the Listing Team for seamless handoffs.
  • Monitor and respond to customer emails, escalating complex issues to the appropriate team member when needed.

Veta Virtual is a virtual staffing company that hires for high-growth clients in the online vehicle sales industry. They offer a collaborative and supportive remote work culture with a focus on customer success.

Global

  • Respond promptly to customer inquiries via phone, email, and chat platforms
  • Assist with booking confirmations, travel changes, and general service questions
  • Resolve customer concerns with professionalism and efficiency

We are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. Our team is supportive and travel-focused, offering a fully remote and flexible work environment with opportunities for growth.

US

  • Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
  • Manage case work, document interactions, and ensure accurate data entry.
  • Collaborate with teams to escalate complex issues and maintain service quality.

Five Star Solutions provides customer support services for members and clients. They are committed to a diverse workforce and are an equal opportunity employer with a focus on professional service.

Global

  • Answer incoming calls from clients in a professional and courteous manner.
  • Follow up with customers regarding inquiries, appointments, and ongoing requests.
  • Prepare and send estimates accurately and in a timely manner.

We are a company providing customer service solutions. We are a supportive team offering long-term remote opportunities and professional growth.

US

  • Respond to client inquiries and provide timely, professional support
  • Coordinate scheduling, reservations, and service requests accurately
  • Maintain client records and ensure resolution of open requests

Aisles & Abroad is a company focused on the travel, hospitality, and event-related services. The company offers a supportive and collaborative team environment with flexible remote work and opportunities for growth.

Global

  • Manage homeowner and board communication via phone, email, and inquiries with excellent customer service.
  • Coordinate with vendors for maintenance, repairs, and service requests, tracking completion.
  • Support financial tasks including payment processing, invoice management, and collections tracking.

OurAssistants connects U.S.-based HOA and property management companies with skilled virtual professionals to support community operations and administrative excellence. They foster a supportive remote work environment for their team members.

US

  • Coordinate and support reservation and scheduling requests to ensure a smooth client experience.
  • Maintain accurate records in internal systems and provide timely follow-up to clients.
  • Communicate professionally with clients and collaborate with internal teams for reservation accuracy.

Destination Careers is a company that connects job seekers with opportunities in the travel and hospitality industry, focusing on reservation and client support roles. The company fosters a collaborative and process-driven team environment, providing structured training and ongoing support to its employees.

Mexico

  • Handle up to eight new cases per day across email, phone, chat, and self-service portal.
  • Take inbound phone calls in English, troubleshoot live, and occasionally use video calls to resolve issues.
  • Learn the e-billing application end-to-end and get certified to administer the platform.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. The company serves 20,000 clients globally, including 30% of the Fortune 500, and fosters a close-knit, diverse culture blending entrepreneurial spirit with enterprise investment.

Philippines

  • Manage client workflows and tasks in Dubsado CRM for bridal clients.
  • Handle email communication and customer service for brides throughout their journey.
  • Perform invoicing and bookings management using Asana and Slack.

Wing is a company on a mission to redefine the future of work, offering a one-stop shop for companies to build world-class teams and automate operations. It is a remote-first organization with a supportive culture and opportunities for growth.

US

  • Provide exceptional phone support with a warm, professional tone and genuine empathy.
  • Solve problems in real-time, keeping customers reassured and satisfied.
  • Thrive in a high-call environment while staying organized and efficient.

Mudflap provides payment products for the trucking industry, helping truckers save on fuel. Backed by top-tier investors, we are a fast-growing marketplace with a customer-obsessed culture.

US

  • Provide administrative and operational support across various business functions.
  • Respond to customer, client, and vendor inquiries through email, phone, and online platforms.
  • Coordinate schedules, meetings, and maintain accurate business records and databases.

Lovisa LLC is a company that supports daily business operations, administrative functions, and customer communications. They value innovation, collaboration, and exceptional service, and are committed to helping employees grow professionally in a supportive and collaborative team culture.

US

  • Maintain property management software and Quickbase system, create custom reporting, and assist with month-end reporting and migrations.
  • Develop and maintain Microsoft dynamic CRM, Power Apps, and Power BI dashboards, integrating systems via Microsoft Flow.
  • Manage user administration, resolve support tickets, and provide exceptional customer service to internal and external clients.

Asset Living is a third-party management firm fostering thriving communities nationwide. Founded in 1986, it has grown from a small property management firm to a trusted ally in real estate, employing talented individuals across diverse backgrounds and is recognized as one of the nation's Best and Brightest Places to Work.

United States Unlimited PTO

  • Provide exceptional customer service via email, phone, and live chat to resolve technical issues.
  • Educate customers on Gaggle products and work within G Suite and Office365 to ensure accurate system setup.
  • Analyze customer inquiries with a customer-first attitude and document details in records.

Gaggle works with K-12 schools to prevent bullying, school violence, self-harm, and suicide. It is a mission-driven company that saved over 1,400 student lives last school year and operates as a remote-first team across all 50 US states.

US

  • Provide world-class customer service to clients and resolve questions or concerns.
  • Strategically partner with installers to improve the customer experience and manage project pipelines.
  • Analyze data, spot trends, and conduct due diligence checks and fraud investigations.

GoodLeap is a technology company providing financing and software for sustainable home solutions like solar panels and energy-efficient HVAC. With over 1,000 employees and a platform facilitating $30 billion in financing since 2018, they emphasize a collaborative culture and support the nonprofit GivePower.