Customer Success Manager
Remote regions
GlobalBenefits
Unlimited PTO
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What you'll do:
- Partner with our customers to turn desired business outcomes into actionable objectives.
- Guide customers on the GitLab platform, best practices, and future adoption.
- Collaborate with Support, Product Management, and other teams as needed.
What you'll bring:
- Understanding of Git and branching strategies.
- Knowledge of software development lifecycle and DevSecOps.
- Prior experience in Customer Success with a focus on retention and growth.
Benefits:
- Flexible Paid Time Off to support work-life balance.
- Equity Compensation and Employee Stock Purchase Plan.
- Parental Leave and Growth and Development Fund.
GitLab
GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. With over 50 million registered users and trusted by more than 50% of the Fortune 100, GitLab has a high-performance, values-driven culture that embraces AI as a core productivity multiplier.